Is there anyone who has still not been upgraded to new jio fiber plans?

K

Kushagra Sikka

Messages
25
Location
Kota
ISP
Jio Fiber
Hi
My speed has been upgraded to 150mbps but I have still not got unlimited data. In my jio app it's showing unlimited data since yesterday but today my speed got reduced to 1 mbps so I redeemed my voucher of 200gb and my speed got normal (before it showed unlimited data in my jio app, my base data of 200gb was about to get finished). Is there anyone who has still not got unlimited data? Are they still upgrading?
 
Mine has been upgraded. Id think they are still upgrading them tho...you should contact cc
 
I have contacted cc many times each time they say that it will be upgraded and now it is even showing unlimited data but still the speed got reduced.
 
Weird. I got the unlimited voucher and the benefits of my current plan also shows UNLIMITED VOICE and UNLIMITED DATA. Also, the counter of my data voucher has been the same since morning (at 70.45 gb remaining).
 
This is what I see when I open My Plans. I have been heavily using it and it is still stuck on 70.45 GB remaining.
 

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So I just opened the MyJio app on my STB and I saw that the "Silver_6M_5094" thing shows 170gb left. The last unlimited topup however, shows 3300 gb left. This means that it was using data from my main plan all along and there is a glitch in the MyJio mobile app.

Anyways, when does your plan expire?
 
My plan expires in March 2021.
Also I think maybe your 3300gb data will be used when your 170 gb gets finished. Atleast your unlimited top up is shown, in my case there is no unlimited top up, it only shows unlimited in data section.
 
Yeah exactly. I thought that maybe if your plan expiry was near, you could buy a new plan. But now you should harass cc, because all the plans have been upgraded. Also, are you getting symmetrical speeds?
 

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