Slow speed on BSNL Fiber

Messages
25
Location
DEHRADUN
ISP
BSNL
I am only able to get average 10 to 12mbps on my bharat fiber. highest I saw was 21mbps. I have the Rs.749 plan with 50mbps and 300GB limit. I think the Rx power is not correct and it also is not authenticated and is showing a warning that says
EPON LOS
Screenshot (20).png
Screenshot (21).png
 
Messages
25
Location
DEHRADUN
ISP
BSNL
I have been trying to contact the people for a few days, they just keep saying there is some server issue and are fixing it, have been delaying for a while now.
 


Messages
2,518
Location
Bangalore | Ernakulam
ISP
Excitel | BSNL
There is absolutely no issues with your optical parameters.

1. Signal level is good. Anything greater that -27 dBm is good enough
2. Not authenticated is not an issue, it depends on the operators OLT config.
3. There is no warning, try pulling the optical cable out, then you'd see the actual warning message.

Your actual issues could be due to something else.
 
Messages
25
Location
DEHRADUN
ISP
BSNL
@varkey any idea what it is? earlier the power was -29 but then i pulled out the cable from onu( or ont im not sure what its called) and then blew into the port and put the cable back, this rx power is the result of that.
 
Messages
251
Location
India
ISP
BSNL
That's a nice tip 😂. That basically saved your connection, from -29 to -23. Mine also says not authenticated, EPON LOS It's all good, depends on the OLT.
 


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