How is Railwire for gaming and stability?

Messages
77
Hey there!

I read a lot of problems regarding Railwire broadband. However, it would be great for me if you can list them here, especially regarding gaming and the overall stability (speed, downtimes, packet loss etc.).

I saw that a lot people were having issues with CODM and PUBGM, is that resolved? And are you facing problems even in PC games or only these two?
 

kRuSnIk

Silent Lurker
Messages
161
Location
Bihar
ISP
Railwire | Airtel
Service depends on your region and LCO. My region is East(Bihar). My LCO is good and responds promptly but, the Railwire service hasn't been great compared to previous months. My default gateway is kolkata and that's where all the issues are. For the last few days, whole of Bihar was having speed issues. Their gateway was choking. Today, the situation is looking much better. Speeds are back to normal and the ping to SG servers are ranging from 69-75ms. Netflix speed is still poor and have been so, for the last month and half.

As far as the gaming is concerned I haven't had many issues excluding the last few days. I play Apex(PC) in the evening and the ping remains below 90(worst case). I don't play CODM on a regular basis but I did check it. It is working fine on my end. I don't know how to check its ping in-game though.

Online CC is pathetic, they don't respond to complaints anymore, but the toll free number works.
 
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Messages
137
Location
Sambalpur
ISP
Railwire, Airtel 4G
Yes I think the problem is at their Kolkata NOC. Netflix peering has stopped, CODM doesn't work. I didnt face any major speed issues (maybe since I have lower plan speed). Yesterday there was a downtime, my internet was disconnected for 2 hours without any prior information.

Regarding CC tickets, they automatically close tickets saying matter is transferred to concerned department though I dont see any follow up.
 
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Messages
77
Yeah their customer service experience is becoming bad. If you are having some specific problems like mine of low speeds on Netflix can't really complaint to LCO. Railwire people doesn't respond too.
That's sad. ;-; I got only Railwire in my locality and not even 100% sure that they will provide the connection. 😂 So, I'm just preparing myself for all the issues I might face. 😂
 


Upvote 0
Messages
77
Service depends on your region and LCO. My region is East(Bihar). My LCO is good and responds promptly but, the Railwire service hasn't been great compared to previous months. My default gateway is kolkata and that's where all the issues are. For the last few days, whole of Bihar was having speed issues. Their gateway was choking. Today, the situation is looking much better. Speeds are back to normal and the ping to SG servers are ranging from 69-75ms. Netflix speed is still poor and have been so, for the last month and half.

As far as the gaming is concerned I haven't had many issues excluding the last few days. I play Apex(PC) in the evening and the ping remains below 90(worst case). I don't play CODM on a regular basis but I did check it. It is working fine on my end. I don't know how to check its ping in-game though.

Online CC is pathetic, they don't respond to complaints anymore, but the toll free number works.
Thanks for the information! I have been trying to find someone from my state (Chhattisgarh) to know how they serve here but seems like they are totally new here.
 
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Messages
125
Location
Jharkhand
ISP
Railwire
@kRuSnIk @[email protected] Yeah, the issues are with the Kolkata NOC. That's why JH,BR,OD users are affected the most. What I have observed that my pings and speeds to SG servers are more or less the same but those in EU, NA are poor. Also @kRuSnIk today the speeds are better maybe because of Saturday. I've observed normal behavior at night(after 12/1). Yeah the Netflix issues is with me as well. The other day someone shared his speeds and those were perfectly fine(for 100Mbps), I guess he was from GJ.

I believe Kolkata NOC should inform us about a tentative time for solving the issues. In that case, I would just get some VPN for a month or two as I have found better performance on a VPN than without VPN.
 
Upvote 0
Messages
137
Location
Sambalpur
ISP
Railwire, Airtel 4G
That's sad. ;-; I got only Railwire in my locality and not even 100% sure that they will provide the connection. 😂 So, I'm just preparing myself for all the issues I might face. 😂

I think if you are a casual user with usage limited to normal web surfing, streaming, social media and torrents, you wont face any problems on Railwire. If your usage is work related connecting to international servers, etc then there might be issues as others are facing.
 


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Messages
16
Location
Deoghar,Jharkhand
ISP
RAILWIRE
@[email protected] I'll be using it mainly for gaming.I saw mixed experience from everyone. I just hope I don't face issues in games. ;-; There is no other option here as 4G network is also poor here.
For gaming atleast request for a Gaming IP, else you might face connectivity issues in gaming and many ports related to gaming are blocked .

Earlier i had connectivity issues in games like warzone, GTA, FIFA 20, now after getting gaming IP all problems resolved. Earlier my NAT type was Strict not it's moderate
 
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Messages
16
Location
Deoghar,Jharkhand
ISP
RAILWIRE
@AkashDS I'm in Jharkhand. I don't play PC games as my laptop is little old.
I too am from Jharkhand, Deoghar district. Where are you from, if you don't mind sharing.

Which plan are you using currently? I am using 799plan 50mbps unlimited.

Now thinking to change the plan 599rs 50mbps with 750gb data .
 

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