Has it happened to anyone else? Using the blue router given by Jio. Till afternoon everything was working fine, then it disconnected on a 2.4G only phone, turns out the 2.4GHz band doesn't connect to any device now. Have tried everything, restart, reset, changed SSID/password from MyJio app and directly from router webpage. Tried multiple SSIDs simultaneously. Nothing, 2.4GHz just doesn't connect. 5GHz connects fine and internet is working normally. What do I do?
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WiFi doesn't connect to 2.4GHz on any device
- Thread starter Gaurav15
- Start date
- Replies 19
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zervinb
Newbie
- Messages
- 144
- Location
- Mumbai, Maharashtra
- ISP
- Jio Fiber Free Trial -> Combo Plan (199) -> Bronze Plan
I don't know why this happens, but it has also happened with me a couple times (but with the old white dual-band router).
However, for me, the problem got corrected by me trying to change the password for the 2.4Ghz SSID in the MyJio app, but I would enter the same old password in the new password fields. This would re-establish the 2.4Ghz band connections, using the old password itself.
However, for me, the problem got corrected by me trying to change the password for the 2.4Ghz SSID in the MyJio app, but I would enter the same old password in the new password fields. This would re-establish the 2.4Ghz band connections, using the old password itself.
I am facing a different issue with 2.4 Ghz. On all my devices, it is being detected as a Mobile hotspot due to which data saver options kick in. Video quality in youtube maxes out at 480p as well.
Do you now use the blue router? If so, which do you like? The white or the blue?
zervinb
Newbie
- Messages
- 144
- Location
- Mumbai, Maharashtra
- ISP
- Jio Fiber Free Trial -> Combo Plan (199) -> Bronze Plan
I'm still on the old white router which I got during the initial free preview. It has never given trouble, except once in the 2 years I've had it. The service engineer who came, had then reset the device, after which it has worked fine. Except for this issue currently being discussed which has happened about 2 or 3 times in the past few months.
the 2.4ghz connected but the 5ghz band not connecting to other devices other than the device used to change the ssid...........
Does it resolves automatically ? If yes then how many days ?
zervinb
Newbie
- Messages
- 144
- Location
- Mumbai, Maharashtra
- ISP
- Jio Fiber Free Trial -> Combo Plan (199) -> Bronze Plan
It doesn't resolve automatically. Just try to change the wifi password in MyJio app and in the new password field, just re-enter the old password. Do this for the specific SSID for which you're having a problem.
restarting the router worked for me though...........
Hi! I'd like some help regarding my Jio Wifi. For some reason, I'm unable to connect to the 2.4 GHz from the router from any device, but I seem to connect to the 2.4 GHz that is coming from my extender which is of course connected to the Jio modem, wirelessly. The 2.4GHz from the router does not connect to my laptop and also phone and if I move out from the room where the modem is, I get no connection whatsoever. I have talked to family members about it and they keep saying there must be something wrong with my device when I know it isn't. We had an engineer who did come in and instead just changed the cable and then went and after that it still didn't work. I don't know what to do and I am really in need of the wifi and the its range as I'm a student and most of my work is on my laptop and phone.
Would really appreciate it if someone could advise me on what to do?
Would really appreciate it if someone could advise me on what to do?
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