Does Flipkart takes 12 DAYS to Refund via Internet Banking 🤯 ! ?

Messages
84
Location
Kerala
ISP
BSNL Fiber
Hi,

From my High school days I have been purchasing online products. I happened to buy a phone via Flipkart. Payment was debited from my internet banking account, but the redirect from the payment gateway froze. So the status of my order in flipkart was pending. Flipkarts customercare feature is the worst I have seen. No chat support or even email is listed. Toll free No works only if you have an active order. You cannot even raise a complaint if you dont have an active order !

To add salt to the insult, the seller himself cancelled my order.

Thankfully, next day I cound contact them via phone and they said I have to wait 12 Freaking days for the refund. Is this for real ? They say its standard banking procedure. Please enlighten me friends, does an electronic transfer take 12 days to refund. Even if they send a guy in a bike with my money, he will reach me in 5 days.


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Messages
123
Location
NA
ISP
Reliance JIO
Happened to me once, got money after 11 freaking days.
 

Tejas01

Dream big in life.
Messages
1,776
Location
Mumbai
ISP
Airtel XStream Fiber
Flipkart has the worst policy there is absolutely no way to return or replace many products.
That is my primary reason why I don't order from fk anymore. Unfriendly policies, majority provision for replacement instead of return. It's obvious that we are shopping online so things may not turn out the way we want. But their reps were like, no you people order, damage and then ask for refund. I bluntly told her you cannot generalise one situation to all. Finally, made my peace with fk.
 
Messages
84
Location
Kerala
ISP
BSNL Fiber
I wonder if we could get faster refund if paid via UPI / Debit Card etc. Is COD safe ? I always suspect the delivery guy will run away with the money.