Filled up request for Airtel Xstream Fibre Bundle offer yesterday, and executive visited today morning. The details provided on their website or news forums is not complete and here are more details as provided by the executive:
1. Rs 499 is available only as 1/6/12 months pack
2. Rs 799 and above is available as 1/3/6/12 months pack
3. Hence, if you are planning Rs 499 pack, you have to pay Rs 1000 installation charges with monthly pack or go with Rs 799 3 month pack or Rs 499 6 months pack
4. Xstream box is NOT provided as part of the sign up offer. You have to take up the connection and later raise a request for Xstream box on their mobile app
5. OTT Apps subscription ONLY if you take XStream box
6. XStream box its MANDATORY to have additional DTH connection and is handled by a separate DTH team. The broadband executive is only responsible for selling the Fibre connection. Xstream Box and DTH related connection details he asked to follow up with DTH team after taking his Fibre connection
Overall a negative experience and decided to skip. Compared to JIO Fibre, Airtel lacking the following:
1. Rs 499 is available only as 1/6/12 months pack
2. Rs 799 and above is available as 1/3/6/12 months pack
3. Hence, if you are planning Rs 499 pack, you have to pay Rs 1000 installation charges with monthly pack or go with Rs 799 3 month pack or Rs 499 6 months pack
4. Xstream box is NOT provided as part of the sign up offer. You have to take up the connection and later raise a request for Xstream box on their mobile app
5. OTT Apps subscription ONLY if you take XStream box
6. XStream box its MANDATORY to have additional DTH connection and is handled by a separate DTH team. The broadband executive is only responsible for selling the Fibre connection. Xstream Box and DTH related connection details he asked to follow up with DTH team after taking his Fibre connection
Overall a negative experience and decided to skip. Compared to JIO Fibre, Airtel lacking the following:
- No 1 month free trial
- Additional Rs. 1000 Installation charges
- No Live TV
- Additional DTH Connection mandatory
- XStream Box security deposit of Rs.1500 is not refundable if service disconnected within 1 year