Not able to stream HDR movies on Prime Video

DrStrange

Messages

49

Location

Jammu

ISP

Jio Fiber

• Sep 4, 2020

• #1

My TV is not showing HDR logo while watching HDR Movies on Amazon Prime like “IT chapter 2” but the shows are streaming in HDR.

 

E

eriek_halenx

I got banned!

Messages

283

Location

Kerala

ISP

Bsnl FTTH

• Sep 4, 2020

• #2

Yes, I think i have the same issue on BSNL. Movies (The joker 4k) was streamed in 1080p. Tv series was in 4k itself.

 

alekhkhanna

Nintendhore

I got banned!

Messages

462

Location

Noida

ISP

Jio

• Sep 4, 2020

• #3

@DrStrange I don't think non Amazon movies or shows are in HDR. Try playing Amazon Original content, like Jack Ryan and check.

 

DrStrange

Messages

49

Location

Jammu

ISP

Jio Fiber

• Sep 4, 2020

• #4

@alekhkhanna They work well. Annabelle and IT ch 2 description shows HDR available but not streaming it

 

alekhkhanna

Nintendhore

I got banned!

Messages

462

Location

Noida

ISP

Jio

• Sep 4, 2020

• #5

So I just played The Boys S2E1, and it streamed in UHD HDR, with the HDR logo.

Played IT Chapter 2, and it played in HD. No HDR.

 

lucifer

Messages

455

Location

Guwahati

ISP

JioFiber, Airtel Xstream Fiber

• Oct 24, 2020

• #6

My TV doesn't show HD/HD 1080p anymore. I don't use prime video in TV much. Last time I checked, I remember it used to show 1080p HD. But now there is no logo at all, not even the greyed out HD logo (which appears when it is streaming in HD). Anybody else having this issue?

P.S : The video quality does look 1080p but not logo is displayed

 

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Last edited: Oct 24, 2020

DrStrange

Messages

49

Location

Jammu

ISP

Jio Fiber

• Oct 25, 2020

• #7

Yes TV app doesn’t show anything. SD, HD UHD SDR HDR nothing now