A couple of days back, I got a couple of sms alerts saying that a new device is now connected to your network. The names of the devices were MAC 34 and MAC 35 and their MAC addresses were likely locally administered MAC addresses or randomised MAC addresses, one started with C2 and the other with 36, and I was not able to trace it to any vendor. When I checked my jio app, I saw another device named MAC 30 and I ended up blocking all three devices. Later, I realised that MAC 30 is my Jio STB and unblocked it. I called Jio helpline but they just told me to block and change my password which I had already done. Could this be someone who successfully hacked into my network or just stray connection attempts or something else?
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New device connected to my JioFiber
- Thread starter Jio-user
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I have also received such messages. What I have noticed is, if I log a new device to the network today, I receive this sms
alerts a few hours later. Sometimes, even after 24 hrs....
Jio needs to work on this feature. Alerts should be sent immediately just like atm withdrawal alerts. so customers are made aware immediately of any unauthorized access to our networks...
alerts a few hours later. Sometimes, even after 24 hrs....
Jio needs to work on this feature. Alerts should be sent immediately just like atm withdrawal alerts. so customers are made aware immediately of any unauthorized access to our networks...
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True.
When I first purchased the JioFiber connection in April 2019, I immediately used to get the sms when a new device was connected. However, that is not the case now. The sms is received many hours later. I even tried resetting my router but no use. In case any unknown person connects to the network, by the time we receive an alert it will be too late.
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The Jio team who installed the connection also connects with your WiFi, so there can be those additional devices which you are seeing.
If you are so insecure about all this, better disable each and every devices and enable one by one upon finding your devices.
If you are so insecure about all this, better disable each and every devices and enable one by one upon finding your devices.
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The issue is because , the new device which is connecting to jio fiobernet is done using random mac address option.This random MAC address option can be changed to device MAC in advanced options in wifi settings.Since it is using random MAC addresses we are seeing multiple messages like MAC8,MAC10,MAC 12 each time we connect to jio from that device.This should go if we change it to "Use Device MAC" option in advanced wifi settings
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I get these connection sms on router reset.
These persists on my Jio as non live.
I could not find this setting on my Jio centrum router box.
I could never identify any rogue device on my network live in my jio or the router dashboard status. But have received SMS and shows as offline device in MyJio as Mac1, Mac10, Mac2.
doesn't matter how hard you set your password as a new device or on reset these comes in.
On second thoughts can these be from Jio’s end connecting to my router for info collection.
These persists on my Jio as non live.
I could not find this setting on my Jio centrum router box.
I could never identify any rogue device on my network live in my jio or the router dashboard status. But have received SMS and shows as offline device in MyJio as Mac1, Mac10, Mac2.
doesn't matter how hard you set your password as a new device or on reset these comes in.
On second thoughts can these be from Jio’s end connecting to my router for info collection.
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