New device connected to my JioFiber

Messages
3
Location
India
ISP
Jio
A couple of days back, I got a couple of sms alerts saying that a new device is now connected to your network. The names of the devices were MAC 34 and MAC 35 and their MAC addresses were likely locally administered MAC addresses or randomised MAC addresses, one started with C2 and the other with 36, and I was not able to trace it to any vendor. When I checked my jio app, I saw another device named MAC 30 and I ended up blocking all three devices. Later, I realised that MAC 30 is my Jio STB and unblocked it. I called Jio helpline but they just told me to block and change my password which I had already done. Could this be someone who successfully hacked into my network or just stray connection attempts or something else?
 
Messages
1
Location
Bangalore
ISP
Jio
The issue is because , the new device which is connecting to jio fiobernet is done using random mac address option.This random MAC address option can be changed to device MAC in advanced options in wifi settings.Since it is using random MAC addresses we are seeing multiple messages like MAC8,MAC10,MAC 12 each time we connect to jio from that device.This should go if we change it to "Use Device MAC" option in advanced wifi settings
 
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Messages
105
ISP
Reliance JIO
The only known way to delete device history is to restore factory default settings on the router. You can change the SSID name and password afterwards using the my jio app.
 
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