Like everything else with them it no doubt comes down to money. Unless mota bhai has a revenue-sharing deal with the app developer don't ever expect anything to make its way to your box.The question is why?
All the apps we need from the Play Store? What optimism! Keep dreaming dude... 👍😂Hopefully we get all those needed apps soon.
A nice media player app would also be helpful 😁Atleast the needed ones - Netflix, Hungama Play, Discovery Plus etc.
Same as taking their side won't solve your purpose. Jio is the most customer unfriendly company. Even airtel listens to customer when they are wrong and going against Tos. But Jio doesn't care because no one has guts even in consumer forum to take on jio.Then make your own list of needs and urge them to add those for you.😏
Or you are free to choose any other ISP, if you having so much problems with their approach.
Complaining and arguing on this over here will not solve any of your purpose.