0 upload speed on Excitel Fiber

igloo

Not just Internet.
Messages
3,106
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
Politely and smartly get it done. Don't create unnecessary tickets. These guys get irked with it.

If he can't or won't then its time to jump ship.
Because you'll be banging your head with excitel support. Nothing in their hand.
 

nivro7680

Member
Messages
29
Location
Gurugram
ISP
Excitel
Been polite till now. Their guy visited 4 times, each time with a new ONT. First one had hardware issue, second one had firmware issue, third one didn't pick signal and the current one picks signal but doesn't show internet access.

Will get the wiring done again in an hour. Let's see.
 

Kick933

Still Learning
Messages
332
ISP
BSNL FTTH
Check signal stats.
Maybe,optical signal is very weak.
Please send screenshot of PON status page
 

igloo

Not just Internet.
Messages
3,106
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
Glad to know. Next time you face issue. Call the guy directly instead of creating ticket.

Only time i called excitel support is to know the router password n username.
Rest always called lco directly for 3-4 downtimes i faced in 10months.
 


Sushubh

Creator of new threads from offtopic posts
Staff member
Messages
398,264
Location
Gurugram
ISP
Excitel
Airtel
Keep the local guy happy to get support lol. My local guy is also chill. Though he always seems serious when I call him about something. Probably expects every call to be angry in nature 🤔
 

Lamborghini

Newbie
Messages
329
ISP
Wait's over for MTNL but its Redundant.
Can anyone explain me what is the role of LCO when it comes to getting a connection? I mean we are getting a connection from a company (exitel, Airtel etc), so why LCO comes into picture.
Sorry for off topic, I didn't want to create a new thread just for a simple query.
 
Top