@vignesh_venkatesan Thanks for the reply dude ...!!!
I have checked with railwire support and they are telling to contact the LOC . And my LOC is not providing them(As he takes Rs.100 extra for every recharge he makes).
1: Are those username/password will be stored somewhere during the first time login ??
2: My local LOC had setup everything and has given access to me , How can I check If my getting railwire connection or someother connection ??
3:Are the PPPoE username and password are the same as railwire username and password ??
I have the same issue. I have been asking for the username to the ISP and they simply dont respond. I tried contacting the chat support of Rail wire and it seems to require the username without which I am not able to converse.
As replied by you, I tried to check on my router settings, but PPPoe is not enabled, but instead Static is selected (Get a static IP from ISP). This seems to be happening to a lot of people in and around. Initially, even for the router password, I had to literally nag until I got it. And for the first month, I realized that the speed was not great and despite repeated attempts they did not respond well and ultimately when I asked them to cancel, then they checked and said that there was some issue.
I realized later that the bandwidth what I selected and paid for, was not the bandwidth they chose on my account. How do you suggest I deal with these people ? I do not have other connectivity options at my place other than BSNL broadband which again sucks. Kindly advise
Try to raise a complaint with the Railwire directly if the LCO is not giving you username, password. Try calling their customer care number - 18001039139.
I never faced this issue. I got my username, password through SMS from Railwire the day I got the connection.
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