Why bother when they given extra 2 days with 100 mbps??
you will get 30 days with 250 mbps and 2 days unlimited with 100mbps .
Correct me if i am wrong.
It's not ok if they given those 2 days 100mbps in 30 days .
So it looks like it's only for north indian customers because the internet was out for like half a day.Dear Customer, it is Jio's endeavour to provide the best service to you at all times, as we are a customer-obsessed organization.
We believe you experienced some difficulties with JioFiber services a few days ago.
In lieu of the same & as a small gesture from our side, we have credited your account with UNLIMITED DATA FOR 2 DAYS, AT NO COST.
Team JioFiber
Better activate it afterwards upon expiry of current plan. And if you already activated it, that's your problem only, no one can help.No, u have not understood the issue. My 250 Mbps plan expires on July 10.
2 days unlimited offer is active within the July 10 date.
What it means is for 28 days I will get 250 Mbps speed, and for two days I will get 100 Mbps speed.
When I have prepaid for 30 days @250 Mbps plan, I expect to get 250 Mbps for 30 days. Plain and simple...
I do not want any freebies from Jio. Moreover, how can they impose the unlimited 2 days plan on me without even asking if
I am interested in this or not?
Which group?Yes... We were discussing in a Telegram Group about this.
They have added this 2 days offer for multiple customers randomly.
I don't think they will deliberately imposed the plan on you alone in this whole universe. You need to check, there might be the case if any member of your family might have activated the same without your knowledge. I might be wrong and if so, you have full right to file the complaint into consumer forum with the proof you got with you.@aayush31
Nope, my friend, you are wrong. I did not activate this plan, In fact, I was not even aware of this plan. Only when I got the sms this morning, I realized they had imposed this plan on me without me asking for it. This is why iam seething with anger.
As said, in my earlier post, I do not care for freebies. I paid for 250 Mbps and expect to get that speed for 30 days. Plain and simple.....
This is where Jio is unethical in doing the following:
1) Unilaterally implement the 2 day unlimited data plan
2) When you log into you account on jio.com, you only see the Gold plan (one has subscribed to) Only when you click on the arrow mark, you get to know about the 2 day unlimited offer being active on your account.
3) Not being transparent in stating the speed at which this 2 day unlimited data plan will work on.
Moreover, if Jio was really so considerate they should have given the 2 day unlimited data plan at the same speed plan the customer is
currently on. Imagine a customer is on 1Gbps plan, and jio imposes a 2 day unlimited plan @100 Mbps speed. Would'nt the customer be
pissed off??
It is just a matter of 2 days, don't be so obsessed about it. 🙊@Sammy,
Yes, that is exactly my point. Give it in vouchers, so i get to decide if i want to use it or not. Do not impose the plan on me unilaterally.
Why would any customer who has lot of data left in his plan, be interested in a 2 day unlimited offer @100 Mbps when his original plan
is for 250 Mbps?