I have been suffering from several issues since the lockdown. The ping is quite high (105-120ms) to Indian servers,low upload speed and frequent disconnections. I tried talking to the local BSNL authorities and the lco but they keep telling me that everything is ok from their end and should contact the other party for solving the issue. Since yesterday there is no connection.the wan page shows both the internet and VoIP connections are up but there is no IP address attached to the internet. Moreover the phone light on the onu is off.i have the onu in bride mode.Can somebody help me out?
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Facing a lot of issues😡
- Thread starter Frustrateduser01
- Start date
- Replies 14
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Well, the system doesn't have any ip assigned. It also shows that you are not authenticated. So did you change any settings in the modem ? If not , let the lco know that the system is not authenticated and no ip assigned from their side. I didn't see any major issues with the fiber since the signal strength is reasonably good as per my knowledge.
varkey
I got banned!
Well, the Registered, not authenticated is usually a non issue, it probably just means the OLT doesn't validate the ONT serial or other parameters. Mine shows that all the time.
Regarding the IP address, when in bridge mode as the screenshot shows, there wouldn't be an IP address assigned on the ONT. It would be on the other router where the PPPoE connection is established.
Perhaps an issue with BSNL in the area (outside of the last mile connectivity). If it isn't resolved by now, maybe you should contact the operator.
Regarding the IP address, when in bridge mode as the screenshot shows, there wouldn't be an IP address assigned on the ONT. It would be on the other router where the PPPoE connection is established.
Perhaps an issue with BSNL in the area (outside of the last mile connectivity). If it isn't resolved by now, maybe you should contact the operator.
Guys, I just got the connection today after lots of crying and requests. The entire installation cost me 6k + lots of stress and followups. Now I have a major issue-
->DHCP is not working. I have to give manual IPs to my devices after which internet works(issue both on LAN and WiFi). Need a solution to this, please.
->DHCP is not working. I have to give manual IPs to my devices after which internet works(issue both on LAN and WiFi). Need a solution to this, please.
yeah I know. but my city is under lockdown for 15days now. so I have to live with this modem till then. that's why needed a fix
Please check that dhcp is turned off. Turn on dhcp server and try.
Attachments
You're right. It was checked. I disabled this option and issue got resolved. 🙂
Thanks mate
Thanks mate
Coz BSNL is not doing it directly, they have given the contract to LCOs who charges for the labour, cables and onu. My place is about 500m from their pole/last mile that's why they charged me extra for fiber cables. If I go and check in the self care portal I could still see that there's 100% discount on installation which clearly indicates that this is the profit LCO has made.
Thanks guys. Contacted the lco and they resolved the issue from their end
I agree with you man but what choice do we have when there's no other ISP around. I came from Bangalore planning to work from my home until things get normal that's why I had to take up this connection. 😕🙂
varkey
I got banned!
Most ISPs subsidise the initial installation cost keeping in mind the long term ROI, cause it definitely costs around 1000-1500 Rs for the operator to pull the cable, splice it etc. On top of this the cost of the ONT device. So Rs 3000 or so would be the actual cost which gets passed on to the customer. Some LCOs try to earn some extra money from the installation cost and charge more than this 😉
In the LCO model by BSNL, BSNL only pays a revenue share of the recurring monthly cost, and not the initial installation costs. So there is no real incentive for the LCO to subsidise the upfront costs.
Yes, if BSNL is ready to do a absorb or subsidise some of the initial cost, it would greatly improve their customer base. 🤷♂️
In the LCO model by BSNL, BSNL only pays a revenue share of the recurring monthly cost, and not the initial installation costs. So there is no real incentive for the LCO to subsidise the upfront costs.
Yes, if BSNL is ready to do a absorb or subsidise some of the initial cost, it would greatly improve their customer base. 🤷♂️
@PranjalT
For BSNL ftth the commission amount is 45% of the plan charge. On that commission amount deductions of tds........ etc around 5% so totally 40% commission on plan charge. For example we take 777 Plan the commission amount is around Rs. 310 only as LCO part. Suppose in installation the OFC is at your door step they charged only for onu. But the distance is above nominal distance they will charge for wires, installation charges etc.
For BSNL ftth the commission amount is 45% of the plan charge. On that commission amount deductions of tds........ etc around 5% so totally 40% commission on plan charge. For example we take 777 Plan the commission amount is around Rs. 310 only as LCO part. Suppose in installation the OFC is at your door step they charged only for onu. But the distance is above nominal distance they will charge for wires, installation charges etc.