VoLTE not working on a Vodafone prepaid SIM

Samuel

Amazing Member
Messages
6,993
Location
Delhi/NCR
ISP
Gigatel & Airtel
So, I have a Redmi Note 4 and a Vodafone prepaid sim. This issue is borderline related to the phone or the Vodafone network. I really don't know.

If I put my sim card in a different phone, like Samsung it shows VOLTE, but it doesn't on Note 4. I have tried changing the region from India to Bangladesh, and vice versa. didn't help. If I put a different Vodafone sim in this phone, it shows VOLTE.

Installed this app and it shows this:

1593092592888.png


1593092652189.png


What to do?
 

Samuel

Amazing Member
Messages
6,993
Location
Delhi/NCR
ISP
Gigatel & Airtel
I got this number 2 years old, and it's a recycled number. I got it from a person who sells 'special' numbers.

I think SIM replacement may work. I am not a postpaid RED customer, otherwise they'd provide an at home replacement. :rolleyes:
 

uyscuti

Member
Messages
31
ISP
BSNL
Sushubh is right. I ported from Vodafone (VoLTE) to Airtel and VoLTE wasn't working anymore. Had to replace my sim to get it working again.
 


phoenix10386

Member
Messages
5
Location
India
ISP
Multi ISP
So, I have a Redmi Note 4 and a Vodafone prepaid sim. This issue is borderline related to the phone or the Vodafone network. I really don't know.

If I put my sim card in a different phone, like Samsung it shows VOLTE, but it doesn't on Note 4. I have tried changing the region from India to Bangladesh, and vice versa. didn't help. If I put a different Vodafone sim in this phone, it shows VOLTE.

Installed this app and it shows this:

View attachment 2575

View attachment 2576

What to do?
This is exactly what I am currently facing with Airtel. On the 4G hotspot, the SIM card works as LTE. Put that SIM in an Android handset, LTE available. But, that SIM shows only 2G on the iPhone. Get a replacement SIM or contact Vodafone on Twitter, they are usually quick to resolve issues raised in a DM on Twitter. You may also email the customer care. If you prefer not to wait, easiest option is to get a SIM replacement.
 

phoenix10386

Member
Messages
5
Location
India
ISP
Multi ISP
I got this number 2 years old, and it's a recycled number. I got it from a person who sells 'special' numbers.

I think SIM replacement may work. I am not a postpaid RED customer, otherwise they'd provide an at home replacement. :rolleyes:
Vodafone Postpaid customers get at-home replacements? 😳
 

Samuel

Amazing Member
Messages
6,993
Location
Delhi/NCR
ISP
Gigatel & Airtel
@popcorn

Called and there was no option to speak to a rep.

After waiting and trying each option. It gave me the option to speak to a rep on its own. The rep heard the question, and put the call on mute and vent on maun vrat. All this took 20 minutes.

That's basics for you.
 
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