Time to move.... From Hathway?

Messages
75
Location
Saadi Dilli
ISP
Hathway xDen xAirtel xMTNL xVSNL xCyberNetBBS
Guys as always in times of distress need your valuable inputs....
My Hathway is not working normal for almost 3 months now... No support none responsible and least bothered about solving issues... Happens once twice each year but this time it's gone for too long... Topped up with the covid situation.
Anyhow need two inputs....
One for North Delhi which one would be a good replacement isp.... Is excitel good enuf.... Or anyone candidate
Two any leads to highups in Hathway if anyone can share...
Thanks
 
Messages
7,292
Location
Delhi/NCR
ISP
Gigatel & Airtel
My friend in Ghaziabad was also facing issues with Hathway in the last few days, but the issues are fixed.

But 3 months is a long time! Maybe there are not many users reporting problems in your area. As @arjunarora4212 asked, what issues are you facing?
 


apurvgupta1

Regular
Messages
412
Location
Delhi
ISP
Excitel
Which area are you from in north Delhi? Many of the areas are still not covered by excitel fiber and their copper network is not reliable. Check with people living in your area if excitel fiber is available then you may opt it, the copper connection of excitel may not be worth taking.
 
Messages
75
Location
Saadi Dilli
ISP
Hathway xDen xAirtel xMTNL xVSNL xCyberNetBBS
Thanks, excitel is available in my area.
In Hathway the line signal is going off every 5 mins and works for another 5 mins and so it goes on....
Any contacts at Hathway?
 
Messages
6
ISP
Excitel
Sorry to dig up this somewhat old thread, but I am facing same issue with hathway. There is 2% minimum ping failure to google, higher during working hours. I got fed up and researching on excitel Fibre now.
 


Messages
127
Location
Karnataka, India
ISP
BSNL Bharat Fiber , Jio , Airtel 4G
I would say the ones which want a stable connection who dont have time play with customer care have to go with Airtel Fiber , Jio Fiber or BSNl Fiber
 
Messages
6
ISP
Excitel
I finally did move away for Hathway, though 2 month subscription was pending in my quarterly plan. I am with Excitel now.
Other option was Jio, but Jio Fiber is too expensive. Am waiting for Airtel Fiber in my area, but they are saying another few weeks for last 1 year.
 
Messages
6
ISP
Excitel
@MadAxe , yeah I should have been more clear on that. Actually combining Airtel 799 with 299 unlimited data is costlier than Jio's silver plan (even considering annual benefit), but cheaper than gold plan. There is a tradeoff of data amount with speed, but that works for me.
 
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