Hi,
I think just like a lot of you guys, my Airtel 999/- FTTH plan was upgraded from 525GB to 'Unlimited'. The problem is, on the website AND on the app, the data cap still shows 525 GB(plus 1000 GB roll over data) yet my Airtel bill shows 3333GB worth of data.
Anyone facing the same? I don't know if the data is actually capped at 1525 GB or it's just not updated in the app or website. I've posted all relevant screenshots below. If you need anything else please let me know. I've tried calling and tweeting at Airtel customer support but I can't get in touch with a human on the calls and literally no one replies to my tweets.
Any suggestions are welcome. Thank you 🙂
Some information that might be important:
Plan: Airtel FTTH 999/- runs at 200Mbps
City: Bhopal, Madhya Pradesh
Data: Should be 3333Gb, but only shows 525Gb
I think just like a lot of you guys, my Airtel 999/- FTTH plan was upgraded from 525GB to 'Unlimited'. The problem is, on the website AND on the app, the data cap still shows 525 GB(plus 1000 GB roll over data) yet my Airtel bill shows 3333GB worth of data.
Anyone facing the same? I don't know if the data is actually capped at 1525 GB or it's just not updated in the app or website. I've posted all relevant screenshots below. If you need anything else please let me know. I've tried calling and tweeting at Airtel customer support but I can't get in touch with a human on the calls and literally no one replies to my tweets.
Any suggestions are welcome. Thank you 🙂
Some information that might be important:
Plan: Airtel FTTH 999/- runs at 200Mbps
City: Bhopal, Madhya Pradesh
Data: Should be 3333Gb, but only shows 525Gb