an uncle has to downgrade his plan. airtel thanks app did not offer downgrading in the past. airtel customer care suggested to use the app to apply for plan change. i am already on the lowest plan so i cannot check at my end. can folks on higher end plans check if they can downgrade to 799+299 combo from the app itself?
-
Amazon Deals - ToS - Warp
Can you downgrade plan through Airtel Thanks app now?
- Thread starter Sushubh
- Start date
- Replies 17
- Views 21,078
Yes, you can downgrade to any of standard plans. only thing is special plans if any ,are not available to choose in app. by special plans i mean retention plans or such. and if any discounts given before to your account will be withdrawn once you change plan if i am not wrong.
Upvote
0
Solution
Yeah, just click on the plan and you will get option for 6/12 months
It will then ask you to pay the current outstanding + 6 months advance rental of choosen plan
It will then ask you to pay the current outstanding + 6 months advance rental of choosen plan
Upvote
0
You can't directly downgrade to a lower tier plan on long term/advance rental plans
You will have to first convert to a monthly plan then again opt in for a lower tier plan.
Doing so will convert the money remaining(total minus pro rate usage) as negative bill/advance payment with which you can pay for the lower tier plan
You will have to first convert to a monthly plan then again opt in for a lower tier plan.
Doing so will convert the money remaining(total minus pro rate usage) as negative bill/advance payment with which you can pay for the lower tier plan
Upvote
0
also you can't change to monthly plan using airtel app, you will have to call customer care for that
Upvote
0
I am on a 799 plan with 299 unlimited addon. If I upgrade to 999 plan along with the addon today, what will have happen to my remaining data considering my month end is still a week away.
Will I lose all the remaining data from 799 plan today, and will eat into 999 data for a week before the bill gets generated? That sounds a loss to me since the 999 data period will be 1 months + 1 week rather than 1 month.
Anybody familiar with how the upgrade process works?
Will I lose all the remaining data from 799 plan today, and will eat into 999 data for a week before the bill gets generated? That sounds a loss to me since the 999 data period will be 1 months + 1 week rather than 1 month.
Anybody familiar with how the upgrade process works?
Upvote
0
Similar threads
- Locked