mikrotik

Member
Messages
360
ISP
Jio
Default DNS. router settings are fine. Tried on android phones. This was working previously on these phones.
 
Messages
6
ISP
BSNL
Sorry, because my answer won't help you. I would like to add that I am also facing the same problem. JioCall is not working on the only two Android devices I have. Would help if you found some fix regarding this.
 
Messages
6
ISP
BSNL
Try clearing all data or reinstalling the app. I had the same issue. It worked after reinstalling.
Restarting the Jio device and cleaning the app data fixed the problem for me. Though in my rooted android phone, while registration, the 3rd option(JioFiber) is not highlighted and I cannot choose it. I am assuming it doesn't work on rooted devices. I have tried hiding using magisk but no use.
 


mgforce

Newbie
Messages
19
ISP
Airtel
Hi guys,

I am looking for an alternative to JioCall, as whenever i configure it, it stays offline and won't change to online no matter what I do.
Pls raise a complaint to JioFiber Customer Care team.

For my JioFiber, this has happened few times in past. Suddenly JioCall will give an error about "network being offline" even when I am able to use JioFiber for installing JioCall from playstore as well as getting OTP etc to configure.

Upon raising the complaint, they do something from backend and it starts working in 1-2 days.
 

pachabhut

Member
Messages
65
ISP
Airtel
Not possible. Router kept on different floor
You can also use a good old fashioned single pair telephone wire to extend from the other floor to your floor. Would not cost more than Rs.300-400 one time.
 


mikrotik

Member
Messages
360
ISP
Jio
Its too complicated to run the wire actually. I will have to access someone else's property to do that.
 

Dhiraj

Active Member
Messages
351
ISP
JioFiber
I have the landline device connected , as well as Jiocall app. Both are online but the dial tone goes away on landline and then I cannot place a call using jioapp too.
Restarting the gateway box fixes all issues But this is not a viable solution.
I spoke to customer care at length , and then the call got disconnected so I never tried again.
 

shashankb

Member
Messages
29
Location
Shimoga
ISP
BSNL , Jio
Not possible. Router kept on different floor
I would say invest in a Physical cordless phone from a brand like Panasonic or configure a 3rd party VOIP client which acts as a Telephone from Jio number.
Jio Apps have still a long way to improve both on the technical side as well as on the customer service side
 

f3rmion

Member
Messages
66
ISP
BSNL
Hi guys,

I am looking for an alternative to JioCall, as whenever i configure it, it stays offline and won't change to online no matter what I do.
there is a feature in Android 10 Wi-Fi settings which randomizes device MAC address a upon re-connecting to hotspot. Make sure to set that option to "use device Mac" and your problem will be solved.
 
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