Hathway asking 15k for a direct connection

Messages
27
Location
NA
ISP
Indinet
@sumantrab99

Sorry for the late reply. Didn't have any connection until today due to the cyclone. But yeah if you can kindly traceroute some of the normal stuff like Google, Cloudflare, Facebook, and some of these: dxb.valve.net, vie.valve.net, sto.valve.net, eat.valve.net, lux.valve.net, sgp-1.valve.net, sgp-2.valve.net, 40.65.169.147, 103.23.210.172 (Singapore), 203.195.123.132 (Singapore), and 116.206.72.130 (Taiwan) that'd be great. If you can also check the pings on these servers and see if you get any packet loss, that would be epic! I found CSGO matchmaking server IPs here but don't really know if they are still valid. And I tried searching for Rainbow Six Siege server IPs but all I found was that they use Microsoft Azure servers. I also found this website where you can see what kind of ping you get in different games. I don't think it gives a proper number, or changes anything on selecting different games, but if you can please check out what kind of pings you get on couple different games like CSGO, Battlefield, Pubg, Fortnite, The Division, Minecraft, etc.

Also, the LCO told me that I will get the connection by the 14th of this month. But there are a couple of big bummers. First, they disconnect the connection during thunderstorms, because part of their network is based on copper. And with how frequent thunderstorms are in Kolkata, it's a massive bummer for me. Also, I asked him about the plan details to see if they are still the same from your H Fiber review post on here over a year ago. He was really vague about it and from what he said, I assume that they are still the same. Is there any higher-tier plan over 200mbps? Like 250-300mbps or something like that? Did they update the plans or change the price since then? Anyways, while talking about plans, he told me (I have no idea if he was telling the truth or not), in the next couple of months, H Fiber will merge into Jio fiber or something like that. If that happens, I assume Jio will have all the controls, not the LCO. I was getting worried that in that case, I might not get any support because I reside so far from their normal customer base. Not being able to reach out to LCO once again to ask about this, I called the H Fiber customer care. They said that they don't know anything about H Fiber getting changed to Jio, but as long as the LCO continues to give me support, they will as well and the distance won't matter in that case, which was kinda reassuring. One more thing I wanted to ask, the H Fiber LCO has assured me that after giving me the connection if my current Indinet LCO cuts the fiber cable or if it gets damaged due to a storm or fallen tree or something like that, they will handle it and I won't have to spend anything. Still just wanted to ask, if the cable does get damaged or cut, they will be able to repair it using splicer or something like that right? Or will they have to replace the entire 6-700 meters of single-mode optical fiber cable? Also, what was your experience with H Fiber during and post Cyclone Amphan?
 
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Messages
71
Location
Kolkata
ISP
GTPL KCBPL
@sumantrab99

traceroute some of the normal stuff like Google, Cloudflare, Facebook, and some of these: dxb.valve.net, vie.valve.net, sto.valve.net, eat.valve.net, lux.valve.net, sgp-1.valve.net, sgp-2.valve.net, 40.65.169.147, 103.23.210.172 (Singapore), 203.195.123.132 (Singapore), and 116.206.72.130 (Taiwan)

Time and Date of Tests: Around 11 AM to 1 PM, 9th June 2020.
City: Kolkata


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Messages
71
Location
Kolkata
ISP
GTPL KCBPL
@sumantrab99

I also found this website where you can see what kind of ping you get in different games. I don't think it gives a proper number, or changes anything on selecting different games, but if you can please check out what kind of pings you get on couple different games like CSGO, Battlefield, Pubg, Fortnite, The Division, Minecraft, etc.

Time and Date of Tests: Around 11 AM to 1 PM, 9th June 2020.
City: Kolkata


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Messages
71
Location
Kolkata
ISP
GTPL KCBPL
Is there any higher-tier plan over 200mbps? Like 250-300mbps or something like that? Did they update the plans or change the price since then?

No. As of now, the maximum speed offered is 200 Mbps. And yes, the plans are still the same.

Anyways, while talking about plans, he told me (I have no idea if he was telling the truth or not), in the next couple of months, H Fiber will merge into Jio fiber or something like that. If that happens, I assume Jio will have all the controls, not the LCO. I was getting worried that in that case, I might not get any support because I reside so far from their normal customer base. Not being able to reach out to LCO once again to ask about this, I called the H Fiber customer care. They said that they don't know anything about H Fiber getting changed to Jio, but as long as the LCO continues to give me support, they will as well and the distance won't matter in that case, which was kinda reassuring.

As far as my knowledge goes regarding this, H-Fiber, Hathway, GTPL Hathway or Den Networks are not going to merge into a single entity as Jio. At least, not anytime soon. In my locality, JioFiber, Hathway, and H-fiber are all available together and one can opt for any one of these or all of these. H-Fiber uses Jio as the upstream provider, and so does the above-mentioned companies.

Still just wanted to ask, if the cable does get damaged or cut, they will be able to repair it using splicer or something like that right? Or will they have to replace the entire 6-700 meters of single-mode optical fiber cable?

They will just splice the cables back together. No one changes the entire cable, because that would be way too expensive.

Also, what was your experience with H Fiber during and post Cyclone Amphan?

My connection went offline on 20th May, at 5:30 PM because that's when the power was cut-off from the distribution (due to Amphan) and my LCO doesn't use any UPS to power his OLT. The connection was restored back online on 28th May, at 10:30 PM.

But the connection has been unstable since then. According to both my LCO & ISP, it'll take some time for everything to become normal due to massive fiber cuts at multiple regions. That's what happens with ISPs who use an overhead cable distribution system (pole-to-pole). I'm pretty sure Airtel and Jio Fiber users didn't face this much downtime.
 
Messages
71
Location
Kolkata
ISP
GTPL KCBPL
Hathway merged with Jio no H-fiber. H-fiber lco based and worst. Hathway independent company like act.

What makes you say so? Why do you say it's worst?

H-Fiber is Hathway. It's just a different division of hathway. Like BSNL's Bharat Fiber uses both regional nodes and LCOs to provide connection, similarly, Hathway uses H-Fiber to provide connections through LCOs.
 


Messages
1
Location
Hyderabad
ISP
Airtel
This, is kind of interesting.
I live in Hyderabad. I have 3 connections in my apartment. I have subscribed to airtel(gigabit/Static IP), act fibernet(200mbps/Static IP) and YOU Broadband(75mbps). My work, requires my systems to be connected 24x7, so I have preferred this route.
Airtel goes down like twice each month for a couple of hours, while act is like my fail-over. YOU broadband is like for torrents and any other shady stuff. I know, torrents would perform ridiculously better on the other connections, but disclosing my static IP to people I can't trust is not worth it.
The idea of monopoly is ridicoulous as there is atleast 7 ISPs who have setups in the building I live in. (Airtel, ACT, YOU, Tikona, Hathway, JIO, Netrun).

I am not sure if you have Tikona as a provider in Kolkata, if they are present, please try to contact them. Even if there is a single customer, they setup their wireless endpoints on top of the building you live in and provide a connection to you. They would charge some setup fee of 2.5k or so, but nothing ridiculous. I know, they are a bit pricey for the speeds they would provide, but they don't go down as often and they don't need to have approval from other goons. The only approval requirement is from the building owner to do a antenna setup at the top of the building.