HG323RGW problem on BSNL Bharat Fiber Broadband

prabu32

prabu32

Messages
73
Location
NA
ISP
BSNL
HG323RGW is not connected to internet. And the status shows down in status of wan. Checked the user id and password. After replaced ONU it works fine. But this replaced ONU is works fine at other OLT's.
ISP - BSNL FTTH


Mr. Varkey ji please guide.
 
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its from which brand.. Syrotech dbc Netlink fibrsol optilink..
show me its firmware and please update to latest firmware as per bsnl n then check if still it gets an issue there is issue from u lco side .. tell me to show the ont id details which he created at the time of your creation .. even tell him to change ur connection vlan id ..
 
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Netlink onu

User id password and vlan have no problem. Suppose change the onu it's work fine.

The onu which is problematic is running smoothly on other olt.

We have more than 15 to 20 onu's having randomly the same problem (netlink only). Other brands have no problem. This is a big headache.
 
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i herewith attach the screenshot .

salem, tamilnadu. doing bsnl ftth business
 

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Could you please clarify what the exact issue is?
  • Does it register with the OLT? Is the PON part of it good?
  • Is it failing to make the PPPoE connection?
  • Does voice work?
  • Are you able to make it work in bridge mode?
 
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varkey said:
Could you please clarify what the exact issue is?
  • Does it register with the OLT? Is the PON part of it good?
  • Is it failing to make the PPPoE connection?
  • Does voice work?
  • Are you able to make it work in bridge mode?
Click to expand...
First of all Thanks for your reply.

1. Registered with olt. pon is good.
2. Yes its failing to make PPPoE connection.
3. Voice status shows up.
4. Works in bridge mode.
 
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prabu32 said:
i herewith attach the screenshot .

salem, tamilnadu. doing bsnl ftth business
Click to expand...
why you flashed dbc firmware bro.. they all are vsol oem but every brands has its own firmware customized for it..
hard reset the ont n the nflash this attached official fw for nelink vsol oem
 

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Already flashed with HG323RW_Upgrade_NETLINK_BSNL_1_1.0.29-200319 thats also having the same problem. 🙁

Will try this new update HG323RW_UPGRADE_NORMAL_1_BSNL_1_1.0.31-200413.tar
and post the results too.
 
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prabu32 said:
ruled out mac binding? means ? pls explain
Click to expand...

BSNL binds PPPoE to the first connected MAC address in some locations, so if the account you are using is already bound to a specific MAC address (might be to the MAC address of the device which makes the PPPoE connection in bridge mode), then PPPoE would fail from within the ONT itself as the MAC address is different.

If you look at the PPPoE logs, you'd know more.
 
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