How to know excitel fiber available in the area

apurvgupta1

Regular
Messages
436
Location
Delhi
ISP
Excitel
Can anyone share his experience of how they came to know about the excitel fiber being actually available in their area?
The excitel fiber page in myexcitel app is showing links to buy Onu devices since Feb end but the LCO and both excitel helpline saying work is still going on and its not available. Helpline guys told that they will contact via SMS and call when the fiber is indeed available in my area in Delhi.
Did anyone of you got notified via SMS or call when fiber was available to your area or it was through some other means?
 
Messages
26
Location
NA
ISP
SOFTCALL,BSNL
interested in this topic.
 
Upvote 0
Messages
90
Location
NA
ISP
Tripleplay/ Excitel
If you are an old customer and haven't received a call yet for upgrade. Just ask them for a new connection, otherwise they'll only tell you to wait for their call once its available.
My area had fiber for more than a year and I was being put down everytime cause that specific lco wasn't providing fiber.
 
Upvote 0

apurvgupta1

Regular
Messages
436
Location
Delhi
ISP
Excitel
Taking to customer care, this is what they replied -
IMG_20200504_225107.jpg
IMG_20200504_225123.jpg
 
Upvote 0

apurvgupta1

Regular
Messages
436
Location
Delhi
ISP
Excitel
I see some orange wires layed out in my area. Could this be a fiber wire? Seems it's installed just a day or two back. See attached screenshot for IMG_20200715_131220.jpgwire.
 
Upvote 0

opomiyulen

Google Fiber Calling :)
Messages
278
Location
Delhi
ISP
Excitel & Mylink
@apurvgupta1 if it is available it should show in app, the fiber in ur pic can be of any company. Else u can directly talk to lco. And never apply straightway when u see that option in app or webportal, first talk to ur lco and then apply for fiber.
 
Upvote 0