Airtel Xstream Fiber Broadband in Jammu

SG_curiosity

Member
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327
ISP
Jio, BSNL
@dogchap
Q1. So he got free Nokia ONT on 6 months advanced payment but did he paid any extra charges for cable and Installtion ?

Q2. What is the charge of Nokia ONT only if we pay only one month payment but not 3 or 6 months advanced payment? And Is a refundable security deposit or permanent payment ?
(don't include Rs1000 Installtion charge).

Q3. But in every other cities, Airtel is providing free Nokia ONT and free Installtion including all required accessories like fiber cable and splice box etc if customer pay 3 months advance rental only (not 6 months).
But you are saying that in Jammu they are demanding 6 months advanced rental and also extra cable charges.
So, Please re-verify if free ont and free Installtion also available on 3 months advance payment ?

Q4. When he get his Airtel connection?
Are they still providing connections in these lockdown days?

Q5. If we pay for 3 or 6 months advance rental plan and after few months of usage if we do not satisfied with the speed or the service and want to disconnect the connection & refund, will they provide refund for remaining months?

Please confirm these 5 question from your friend.
@dogchap Can you just copy paste these 5 questions and whatsapp to your friend? Atleast top 3 questions are very important for me to know. Please asked him. It will be very helpful.
 
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aatuif

the geek in chief
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579
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BSNL BB, Jio4G/JioFi, Airtel 4G, P2P LL.
Telecom services use to be exempted in j&k from service tax before gst regime. Not sure of current position.
Telecom service is taxed at 18% after introduction of GST in JK.

@SG_curiosity Per the Airtel team, their BB plans in JK are advance payment type (sort of like prepaid), hence no separate GST component.
 

SG_curiosity

Member
Messages
327
ISP
Jio, BSNL
@aatuif Advance payment billing system of Airtel fiber is everywhere.
And 18% gst is included in all plans in new cities where they have just launch the service like Jammu or many other cities where they are going to launch the service like shimla etc but not in the old cities where they are providing service since very long time.

(check the Airtel broadband website, check the coming soon cities & read the line below T&C line "All plans are inclusive of taxes").

Btw, where you live and have you any info about the 5 questions which is asked to dogchap ?
 


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aatuif

the geek in chief
Messages
579
ISP
BSNL BB, Jio4G/JioFi, Airtel 4G, P2P LL.
Reg GST on Airtel Fiber plans in some places and not in others - Ok. Wonder why the distinction!

Reg. S. No. 3 of your queries, the last time I spoke with their team, the equipment was free irrespective of the plan / tenure. However, some nominal installation charges are to be paid via online transfer (non-refundable). Further, there was no compulsion to commit/ pay for 3/ 6 months upfront. Do note that there is at-least 1 other ISP (Fiber) in every area they operate (JioFiber, BharatFiber, Netplus etc) in JK.

Reg. S. No. 4 - No retail connections during lockdown AFAIK. However, cables were being laid.

No idea about the other queries.
 

Realme

Member
Messages
490
ISP
BSNL
Do note that there is at-least 1 other ISP (Fiber) in every area they operate (JioFiber, BharatFiber, Netplus etc) in JK.
^For everyone curious about Airtel's business strategies or why Airtel is not opening in their place despite the loyal userbase.
 

aatuif

the geek in chief
Messages
579
ISP
BSNL BB, Jio4G/JioFi, Airtel 4G, P2P LL.
Among ISPs having a significant coverage in JK, JioFiber was the first mover (operates both in Kashmir & Jammu), then came Bharat Fiber (again both Kashmir and Jammu) and Airtel Fiber is the last one to the party (presently limited to Jammu city).

A majority of FIber subscribers in Kashmir region are on JioFiber. In Jammu region, it is somewhere close to 60:30 for Jio:BSNL, 10 to the rest.

However, do note that Jiofiber and Bharat Fiber have separate operational areas in Jammu city and in 99% of the city, they do not compete. Somewhat similar situation in Srinagar as well, though there may be some overlap.

In Jammu city, Airtel is entering selective localities (Jio / BSNL territory), knowing that people will eventually latch on given its superior QoS.
 


droid

Member
Messages
120
^For everyone curious about Airtel's business strategies or why Airtel is not opening in their place despite the loyal userbase.
It was Greenfield area for Airtel in my area and no other competitors as well. Airtel directly came with fiber here
 

sidg2

Member
Messages
23
ISP
Jio, bsnl
Per the Airtel team, their BB plans in JK are advance payment type (sort of like prepaid), hence no separate GST component.
So in J&K, Airtel fiber plans are not postpaid and their is no monthly billing cycle? Is it like prepaid JioFiber, when you wish you can recharge?
That's means there is no late fees penalty?
Please explain how it's work ?
 

dogchap

Member
Messages
24
ISP
BSNL
So in J&K, Airtel fiber plans are not postpaid and their is no monthly billing cycle? Is it like prepaid JioFiber, when you wish you can recharge?
That's means there is no late fees penalty?
Please explain how it's work ?
Plans are postpaid like everywhere else. But they are pushing for 6/12 months advance giving some discount. One can opt for monthly billing cycle.

Also as per my friend Airtel is covering most of the Jammu city. Also Jio Fiber is not widely available in Jammu, only select few areas, so is bsnl.
 
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