@dogchap Can you just copy paste these 5 questions and whatsapp to your friend? Atleast top 3 questions are very important for me to know. Please asked him. It will be very helpful.@dogchap
Q1. So he got free Nokia ONT on 6 months advanced payment but did he paid any extra charges for cable and Installtion ?
Q2. What is the charge of Nokia ONT only if we pay only one month payment but not 3 or 6 months advanced payment? And Is a refundable security deposit or permanent payment ?
(don't include Rs1000 Installtion charge).
Q3. But in every other cities, Airtel is providing free Nokia ONT and free Installtion including all required accessories like fiber cable and splice box etc if customer pay 3 months advance rental only (not 6 months).
But you are saying that in Jammu they are demanding 6 months advanced rental and also extra cable charges.
So, Please re-verify if free ont and free Installtion also available on 3 months advance payment ?
Q4. When he get his Airtel connection?
Are they still providing connections in these lockdown days?
Q5. If we pay for 3 or 6 months advance rental plan and after few months of usage if we do not satisfied with the speed or the service and want to disconnect the connection & refund, will they provide refund for remaining months?
Please confirm these 5 question from your friend.