I don't think i'm getting what I was promised

Mr. K

Member
Messages
12
Hello Guys,
I happened upon this forum by luck and it seems like you guys know your shit.:D
I made this account cause i thought you guys could help me out with my issue.
I recently upgraded my FTTH connection from 5GB plan (Daily FUP) to 500 GB CUL plan - 50Mbps (Combo 777). But there's something off about the whole thing. Speed tests sometimes show that i have 40+ Mbps download & upload speed. But most times speed falls below 20 Mbps.
The problem is when it comes to file downloads i rarely get over 1 MB/s in Telegram. Same speed for torrent downloads, and around 4-5 MB/s when I download something from Play store. I should be getting 4-5 MB/s for torrents and other direct downloads, right ? And a friend who has the same plan told me he gets a minimum of 10 MB/s in play store.

I used to get a minimum of 1 MB/s with my old plan(Which offered 10Mbps upto 5 GB/day). With this new plan, even that speed cannot be taken for granted:(.

So could i solve this issue by tinkering around with my ONT modem and router ? Tried Customer care, but they weren't helpful.
My router is Tenda N301.
ONT Modem - AONT 100C Alphion

Oh and I am from Pala, Kottayam. I am a novice at all this. So you guys will probably have to walk me through the whole process , if you are willing to help. All i know is to login to my Router and Modem. Thank you in advance :)

P.S : Attached speed tests were taken maybe 2-3 minutes apart.
 

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SG_curiosity

Member
Messages
287
May be the issues due to recent botnet malware attack still not resolved in your area. When you got the connection and is this slow speed issue comes from starting?
 

philip

Member
Messages
278
Their network is overcongested at these peak hours and also due to COVID and all internet traffic has been increased and BSNL is not able to handle that much capacity, since they didnt invested in backhaul upgradation like buying transit etc for years.I think we can do anything about it. Many are facing issues altough speeds will be normal by morning. Please do a speedtest at non peak hours and if the issue persists then there may be a problem with your connection
 


Mr. K

Member
Messages
12
Thank you for the replies. The slow speed issue was there from the beginning. I got the message that the plan was changed on 17/3/20. Speed tests has shown me download and upload speed above 40Mbps at times. . But even when i try to download then, the speed is limited to the limits i have written in the original post.
 

Mr. K

Member
Messages
12
Also IPV6 connectivity shows No internet access. Would that have anything to do with my problems ?
 

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Dark_Nate

Member
Messages
460
@Mr. K Put your ONT in bridge mode. Use your router to establish PPPoE.

IPv6 is not enabled nationwide. It's okay.
 


Mr. K

Member
Messages
12
I logged into my ONT. But the internet connection type only shows PPPoE, DHCP and Static IP. :(
It is set in PPPoE.
 

aakshey

Member
Messages
171
Get a better router. Min AC1200. If you’re testing on WiFi, then that might be your issue.
 
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