PSA : Change Password and See if ONT NET Modem is on Latest Firmware

Did you experience aweful connection for last few weeks ?

  • Yes

  • No

  • Dont know .. i dont usually check

  • Yes , they have updated my firware

  • No , my firmware shows older version


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fibrosis

Member
Messages
5
btw is it possible to downgrade to an older firmware version in the Netlink ONT?
 

harshvkrm

Member
Messages
23
Hello Community, new member here...pardon this long post as I got a lot to say on remarkable BSNL FTTH

I have this Multilink Revo ONU which looks exactly like the netlink both from outside and the interface. Got it's firmware upgrade done. But recently saw several ads being injected into the sites with http, one in form of a new window and another as these sliding messages appearing on the top right corner of the window, when ran the web inspector on firefox saw the source of these ads as inpagepush.com and netpatas.com, anyone else experiencing this ?

Before this whole malware attack thing there was a constant issue of very high pings and slow speeds with my ftth connection, which used to reach upto 1000ms at times, and it usually occurred at a fixed time of the day. On further probing through tracert, MTR one of the core NOC servers was found to be the culprit in this. And it took BSNL over 6months to address this. That too it was resolved by their IT cell and the core NOC after speaking with a lot many PGMs GMs CGMs, the guys in my district have not even bothered to contact me till now, despite a pending complaint on the PGportal :p, talk of customer service.

and when that got fixed a new issue popped up...😑

the latest issue is one of VOIP getting dropped from time to time, where the status shows as registering and the light goes off on the ONT, then after sometime it comes back again, anyone else facing this issue ?

@varkey @pothi I tried using the ONT in bridge mode, but it doesn't seem to be working for me...I connected the ethernet cable from the port1 of ONT to the WAN port of the router, fired up the PPPoE and went along, firstly the internet connection took a lot of time to get established initially and the internet light on my TP-Link to turn on, but then it dropped after a while. Also, when I power off and power on the router it fails to establish the internet connection back on....any suggestions ?

I feel this whole FTTH service is very poorly managed by the BSNL as most of the time their pvt partners do not have a clue of what's going and the necessary authority to do anything...and as a result the blamegame keeps going on b/w the pvt partner and the JTO with customer at the suffering end.
As i say...as long as BSNL works, it works like a charm...but when it blows a fuse, that is when your worst nightmare starts!
 

pothi

Active Member
Messages
812
Location
Srivilliputhur (TN)
@harshvkrm welcome to the forum.

Malware / ad issue on http sites is a known issue. It has been discussed multiple times in the past here. We have no control over it. It is part of what we get from BSNL FTTH as a package. Some ISPs provide us free router. Some provide free telephone instrument. BSNL provides free malware/ad on http sites.

Bridge mode... I'd recommend not to try it at this difficult time. The entire BSNL network is choking due to increased usage. When something doesn't work, we don't know if it is due to ONU or BSNL.

Only rarely, LCOs can go wrong. They simply provide the last mile connectivity. They are responsible for cable cuts too. Everything else is controlled by BSNL.
 


harshvkrm

Member
Messages
23
@pothi I'm not trying anything in these already challenging times...that observation of mine was from 2months back when I did the whole thing after reading yours and varkey's posts
Although I did take up the adware matter with them and have sent them a screen recording of the issue. I wouldn't mind it so much but the ads are out of control now, often redirecting to inappropriate sites. and appearing as sliding messages on the original webpage:p , checked it with other ISP networks and devices, and the issue is only when connected to BSNL. They told me that they will look into it but it may take sometime due to lockdown and all.
 

harshvkrm

Member
Messages
23
@eriek_halenx I am using the default BSNL DNS as of now, because even after changing the DNS in manual mode on the ONU the WAN status on status page still shows as the BSNL DNS. Also, not using any browser plugins.
 


eriek_halenx

Member
Messages
161
@eriek_halenx I am using the default BSNL DNS as of now, because even after changing the DNS in manual mode on the ONU the WAN status on status page still shows as the BSNL DNS. Also, not using any browser plugins.
I understand @harshvkrm.
I agree with @naveen_reloaded 's comments above regarding bridge mode. But we can still try fix the malicious scripts and popups issue.

1. Increase your ont security just incase. You may refer BSNL FTTH Connection ONT vulnerabilities - Increase security | BSNL FTTH Bharat Fiber Broadband

2. You have an ont and a router. One of them assigns ip address dynamically to your devices. You would need to change the dns of that one. It will be under LAN section. I'm attaching a screenshot of lan dns option on both ont and router incase its helpful.
Screenshot_20200326-200025__01.jpgScreenshot_20200326-200715__01.jpg

Change DNS from BSNL to quad9 (if you can ping it . Quad9 9.9.9.9 is supposed to filter malicious domains) or other like Google dns. You may verify it with something like What's My DNS Server?

bsnl personnel themselves had changed dns on my old ADSL connection 😅 Which doesn't actually inspire confidence in their DNS servers...

3. Install a plugin like adblock plus for your specific browser. This should help with popups from the same website / domain.
 
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