Installed new airtel Xstream fiber connection

so 2 weeks ago i got airtel Xstream fiber connection installed at my home.

background story:

so in 2017 i got a call from jio fiber that they are giving free fiber connection for 3 months with refundable security deposit of 4500rs. I opted for this and got it installed. I continued using free jio fiber internet for like 2 years untill they started paid plans.
In those 2 years i got full 95 mbps up and down speed. No complaint in that. But their ping latency and download speed was like horrible for non-peered content. I raised a disconnection request this year and got the security amount of 4500rs back within 20 days.
Then airtel called me and told that they are pre Booking for upcoming ftth service in my area and i will get free installation and dual band wifi for 1000rs amount. This amount will be adjusted in 2 bills . 500rs discount per bill for 2 months.
I said yes and within 1 week of request engineers and hired labour started digging my street for underground fiber cables and OLT boxes . This continued for 1 month and work was done.

i again got a call from their engineer that service is live now and they are sending wiring team to my location. And installation process began and within 1 hour connection was installed and internet was up and running.

I choose 200mbps unlimited plan and getting more than 200mbps down and upload speed approximately.

ping is also fine. Just 10ms lesser than jio but surfing websites and streaming is way better than jio.
 
Messages
360
Location
NA
ISP
JioFiber
I live in Delhi. What about that?

I already have Airtel VDSL. I want Fiber.
They concentrated on new places. It will take time to install fiber at these places
 
Messages
360
Location
NA
ISP
JioFiber
Request for diconnection. They will call. Tell them.

If your friends has connections too. Do the same.
They will do faster.
 
Messages
28
Location
Jammu
ISP
Jio
Is there any official email of Airtel Xstream fiber customer care (for both prepaid & postpaid connections) for all cities in India?
Also provide customer care number other than 121 for those who have non-Airtel SIM ?
 


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Messages
28
Location
Jammu
ISP
Jio
Its FTTH only based on LCO model . Airtel has prepaid plans for LCO cities
16 Mbps:599₹( FUP @100 GB)
40 Mbps :799₹(UL)
100 Mbps :1099(UL)
300 Mbps :1599( 600GB)
@Socio Can you confirm that have Airtel changed all its Prepaid plans of LCO cities to same as it's old postpaid plans ? Because now on Airtel website all prepaid plans of Airtel Xstream Fiber have been changed. Gst T&c also changed and now they are saying that all plans excluding gst but before it was included.
 
Messages
28
Location
Jammu
ISP
Jio
Isn't this a clear cheating with all those new customers who purchased the newly launched Airtel prepaid broadband service by paying plans & Activation/installation fees only because their plans was showing cheaper with included gst and unlimited but after installing the new connection, Airtel changed its all prepaid plans. This is totally wrong because otherwise customers could have choosed the better option according to their requirements.
 
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igloo

Not just Internet.
Messages
3,381
Location
New Delhi
ISP
Exictel Fiber 100 Mbps Unlimited Plan
I am speculating this happened after last results .where they reported better response on lco based model n upper management must have asked for details.
Tadaa! lets suck more from them.
 
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