HELP !!! Bsnl capped my speed on 1098 plan

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HELP !!! Bsnl capped my speed on 1098 plan
Till yesterday 4pm everything was working fine then suddenly my speed of bsnl 4g got capped at 128kbps, only whatsapp messages are coming and google is taking 5-10 sec to load.
i dont know why they capped my speed, im on 1098 no speed restriction plan still they capped my speed.
it was working fine till yesterday, i used 12gb data on 24jan ,5gb data on 23jan speeds were normal.
 
Only BSNL will know.
 
How many days left till the validity expires? By the time you complain, escalate and someone fixes it, the plan would expire.

Just throw away that sim and get another number. 😅😅 This is assuming you use it only for data. If it's your main number wouldn't work.
 
How many days left till the validity expires? By the time you complain, escalate and someone fixes it, the plan would expire.

Just throw away that sim and get another number. 😅😅 This is assuming you use it only for data. If it's your main number wouldn't work.
Bro still 2 months are left , i will complain till i get resolution, i did not paid 1100 for 1 month
 


Perhaps there is a hidden cap? After that the speed gets throttled?

How much data did you use from the time of activation of the plan?
 
@varkey Nope this is not the first time im using this plan, im using this plan since 1 year, this is my 4th or 5th recharge , never had any issues, i use around 300-500gb a month.
Since recharge of current plan i might used around 400gb.
 
Looks like that seems to be the case. Shows up on BSNL Kerala tariff page also.



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It appears to be the case. But that capping to 375 GB was restricted to few circles, not pan India.
Called customer care to confirm the case.

I also might have used around 375-ish from my last recharge. Although i cannot confirm the same. (OnePlus only saves data usage records for the current month)

A similar thing happened around in July-August 19 where data speeds where botched.

My circle recharge thing says different story though. Checked bsnl website and bsnl app. Both suggests it is still unlimited with 84 days.
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@varkey Nope this is not the first time im using this plan, im using this plan since 1 year, this is my 4th or 5th recharge , never had any issues, i use around 300-500gb a month.
Since recharge of current plan i might used around 400gb.
How can you guys use so much data on a 3G mobile connection? Do you use it as a hotspot for streaming and downloading videos? If so, what speed do you get?
 
@Lobogris Yes. I use it as my primary connection. It powers 4 devices.
On an average day speed varies from 7-12 Mbps.

Light web browsing from podcasts to music to youtube vids during the day. To 1080p Netflix, Hotstar, Tata Sky Online content on TV after dark.
This roughly gets around 7-10 Gigs on an average. Somedays are completely off. Few days are for binge watching (weekends)

A T20 match for 4 hours will take around 4-5 gigs.

This is the only carrier and only plan that offers this freedom. Satisfaction of unlimited. Unlimited.
 

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