Not getting SMS on Airtel VoWiFi

Messages
4
Location
NA
ISP
Airtel
anyone having incoming sms issues on VoWifi - when there is absolutely no cellular signal.

with no cellular signal, if i am on VoWifi-
  • can make / receiving calls
  • can send sms
BUT cannot receiving incoming sms. All incoming sms comes in chunk when I move out to a coverage area.


This happens only with Airtel VoWifi, works perfect on Jio VoWifi
Using samsung m30s, updated firmware
 

thadougamer

King of BSNL 😂
Messages
408
Location
NA
ISP
BSNL Broadband
If it works on Jio VoWiFi, the problem is with Airtel. Only Airtel can rectify it.
 
Last edited by a moderator:
Upvote 0
Messages
4
Location
NA
ISP
Airtel
I wanted to know if its handset specific, because Airtel escalation team says they never received such a complaint and it works fine for them.
Anyone who can confirm on their handset ?
 
Upvote 0
Messages
4
Location
NA
ISP
Airtel
The issue is when there is no cellular signal and you are on VoWifi (meaning when you are in a room where there is 0 signal or coverage). When i am in an area with signal and while using VoWifi all sms works fine, else sms is getting sent but not received*
 
Upvote 0
Messages
4
Location
NA
ISP
Airtel
anyone having incoming sms issues on VoWifi - when there is absolutely no cellular signal.

with no cellular signal, if i am on VoWifi-
  • can make / receiving calls
  • can send sms
BUT cannot receiving incoming sms. All incoming sms comes in chunk when I move out to a coverage area.


This happens only with Airtel VoWifi, works perfect on Jio VoWifi
Using samsung m30s, updated firmware

Edit !!
Got this fixed, please ignore this query.
 


Upvote 0
Messages
1
Location
Chennai
ISP
Airtel
How this got resolved any idea?. I have the same issue where I send sms, calls on vowifi but sms are not getting received. I have raised support requests with airtel.
 
Upvote 0

Smh

Messages
2,363
Location
Delhi
ISP
Wired local
only Airtel can fix this problem so nothing a user can do. I had the same problem but now sms works most of the time.
 
Upvote 0