Reliance Jio Fiber Diamond plan LAN speed issues

Messages
20
Location
NA
ISP
Jio
With Diamond plan I am getting about 400mbps speed for Wifi 5Hz frequency. But on LAN the speed is capped max at 100mpbs. Anyone else has same experience?
 
Messages
20
Location
NA
ISP
Jio
I testing on multiple device with CAT5e and CAT6 cables. Even Jio service person testing on his laptop and LAN speed is getting capped below 100mbps. No resolution of issue from Jio for last 8 days. Any suggestions?
 
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Messages
20
Location
NA
ISP
Jio
Right. The computer (laptop) has a Gigaport. I also tested it with Jio STB by connecting STB with LAN. I assume Jio STB will support Gigaport. Reliance engineer's laptop had a Gigaport, but no luck.
 
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Messages
20
Location
NA
ISP
Jio
Thanks. Initially during free offer period they had single band router. They changed to dual band router recently (1 week back) and this new router LAN doesn't even give 100 MPBS. I will ask for replacement
 
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Messages
853
Location
NA
ISP
Jio Fiber
What is the link speed you see in your network configuration on your pc ? Even switching to different lan ports no working ?
 
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Messages
20
Location
NA
ISP
Jio
I see 100 Mbps on my laptop. But that may be because it's locked by my company. On no other device LAN port (Jio STB, LG smart TV LAN, Reliance engineer's laptop LAN), the speed exceeds 100 mbps.
Switching ports didn't help.

 
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