Pathetic state of BSNL FTTH

f3rmion

Member
Messages
21
My FTTH is going haywire with intermittent disconnection and ping spikes for the past two weeks. Multiple complaints but no avail, what should I do. All the screenshots below are TCP trace route. Can anyone help ? Where to contact ?

BSNL employees in my cities are too idiot to understand these. Upon contacting and asking for a waiver in bill or resolution of the problem they come up with replies like "Money isn't everything" and "please suggest us where should we contact to fix this issue?" Seriously ? These people deserve to lose their jobs.





 

eriek_halenx

Member
Messages
50
@f3rmion , :) I was facing similar issues here in Kerala during the last 7 days. It could be longer also as we weren't here the week before. Sometimes ping spikes of 1000 to cloudflare and jitter of 100-200- even 400 in speedtest app. Streaming would break. My traceroute earlier also showed huge ping spike in some 218.248 ip... similar to yours.

Thankfully it seems okay / not too noticable now.
 

eriek_halenx

Member
Messages
50
Something unrelated. My BSNL ip is public and so my netlink ONT is reachable from outside using the net. I've changed the default admin password. But there is a second default login called user. I would suggest all to check / change that password also.
 


Rajneesh Rana

Member
Messages
91
Location
Shimla, India
Facing similar issues with our BSNL FTTH connection.
Only google works fine with 10-15ms latency but for everything else minimum is 300ms.
Checked 1.1.1.1 9.9.9.9 openDNS, cloudflare sites, amazon etc and all are having latency of a minimum of 300ms nowadays.
 

Rajneesh Rana

Member
Messages
91
Location
Shimla, India
BSNL seems to have major issues with Cloudflare.
Almost everything on cloudflare is extremely slow and the latency jumps when it reaches the Cloudflare ip on Mumbai IX.
 


Huawei

Member
Messages
15
yes , their employees are ridiculous , i remember last year when i had static IP and i went to exchange 2 times to get it changed to dynamic IP and they were clueless how to do it ,,
i mean thats gud if they loose their jobs as well as i will be happy if bsnl gets in the hands of private company , then only they can grow , otherwise these old uncles just only come to office at 10 , have lunch and gossip and go home before 4 . :sneaky:
 

f3rmion

Member
Messages
21
Something unrelated. My BSNL ip is public and so my netlink ONT is reachable from outside using the net. I've changed the default admin password. But there is a second default login called user. I would suggest all to check / change that password also.
I am running my ONT in bridged mode so no issues there. Although my IP is reachable from outside but I have disabled WAN access to my router management.
 

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