Excitel Fiber Review West Delhi

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I was one of few early adopters of Excitel ethernet back in 2015 I think and left it in few months due to downtime every other day, thanks to LCO n way they handle switches n wiring. This time on dedicated fiber line by Excitel I am told downtimes are fewer.

This time back from Airtel who were not ready to increase speeds(16mbps on vfiber for last 3 years) and facing few network problems like some app won't download or stuck at 99% unless i switch to mobile data Plus customer support of Airtel was down the drain in last one year. I think mobile support and landline support is on same level now aka hopeless. also upload speed hurts more than download.

Got new diwali offer plan 2000 for 4 months 100mbps + 750(refundable but no receipt provided) for ONT + 300 for installation(for box with ont n yellow wire).
LCO took 2 days to install it & would have taken probably one more but a warning after wire installation led to same day final activation else he would have lost all the effort till now. And same old money saving ways were used, no use of clip, tying wire to dish n pipes . I think Excitel should handle new installation itself instead of leaving it to LCO.

Speed is 100mbps without any ping loss for now.
But connection do becomes little jittery at too many times so a big no for gamers.
Even youtube streaming sometimes show pixelation when no big load on connection.
At one instance Whatsapp was not connecting.

So glitches still are there like old excitel but no complete downtime for time being.

I'll update if I face more problems. Hopefully rain, moisture and dust won't affect fiber.

Few Results

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I think below test is on 2.4ghz
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Not like excitel where we have to recharge for specific plan and cannot change further
 
Yep, airtel is postpaid so plan change can happen anytime. Both have their own advantages.
 
connected via different cable this time to my laptop which does have a gigbit port 😳.
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Got excitel fiber instelled with with opti link onh and archer c-6 1200 router but getting speed of only 109 mbps on my reeltime 100 mbps lco said after 48 hours speed would increase, is it ?
 


And my plan still shows reeltime 995 should’nt be changed to fiber 990 which has speed of 300 mbps ?
 
nm. you upgraded from copper to fiber? excitel takes a day or two to update speeds in backend. you might need to restart the onu as well. keep an eye on backend to see if plan has been changed in my.excitel.com and when it has, reboot onu and check.
 
Got excitel fiber instelled with with opti link onh and archer c-6 1200 router but getting speed of only 109 mbps on my reeltime 100 mbps lco said after 48 hours speed would increase, is it ?
how much time did your lco take to upgrade your connection to fiber? because its been over a week now that i paid for onu charges online and nothing has happened as of yet.
 
Lco guy came near my house to install connection, i said till when you can install he said in abhi laga denge, they came back lunch in an hour and installed. Its better talk to lco guy and make some connections to get fast service and dont pay upfront to excitel until you talk to lco guy
 
nm. you upgraded from copper to fiber? excitel takes a day or two to update speeds in backend. you might need to restart the onu as well. keep an eye on backend to see if plan has been changed in my.excitel.com and when it has, reboot onu and check.
Thanks checked next day the plan got upgraded to fiber in backend, yes upgraded from copper to fiber. They were saying to pay 500 other than 750 rs i gave online for onu. I said i will not give extra, after installtion i paid 100 rs by will for fast service.
 

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