flipkart delivery delay issue

Smh

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1,458
I bought something about a week ago from flipkart and still it has not moved past the payment approved stage anyone else facing this issue ? Flipkart just direct to their bots for delivery related query, no response to emails.

Price difference between amazon and flipkart was 7-8k with bank offers and it was running out of stock from amazon frequently so bought from flipkart this time. :(

I am worried because its showing not available of FK and amazon has inflated its price, may be to give discount in upcoming sale.
 

Smh

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its like magic whenever I complain here my problem gets quickly resolved, just got notification my order has been processed - packed and shipped (picked up by courier) all within 30 minutes :ROFLMAO:. Its is in gurgaon so should be delivered by tomorrow.

Only bad thing is it is assigned to Delhivery.
 

Sushubh

Administrator
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I rarely order from Flipkart but haven't seen any delivery issues. Refunds are prompt as well.
 


varkey

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What is the estimated delivery date? They start processing the order on the latest date so as to ensure its delivered by the estimated delivery date. So it can sit at the payment approved state for a very long time if the estimated delivery date is bit away.
 

Smh

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1,458
my last big purchase from flipkart was in 2018 Diwali sale and after than only 1 basic 2g phone some 6 months ago.

This time the price difference was really big between amazon and FK so went with flipkart
 

Smh

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1,458
What is the estimated delivery date? They start processing the order on the latest date so as to ensure its delivered by the estimated delivery date. So it can sit at the payment approved state for a very long time if the estimated delivery date is bit away.
their system is weird if the product is in gurgaon why give 12 days delivery estimate then process it on last day. Amazon always give a reasonable delivery estimate and it is delivered asap. Flipkart is just purposely delaying delivery.
 


Last edited:

Funkatronic

Casual Gentleman
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Pune
So i'm in the same fix as you. I purchased 2 Apple Watches on the 3rd of October, first one shipped and delivered within two days, the second one (which i ordered 4 hours later) has an expected delivery date of October 15th. I called flipkart CC and they say anything purchased during the Big Billion Days sale is taking a while to process/ship as they were inundated with orders.

Oh well, my wife got her diwali gift, but my personal gift to myself is taking too long it seems 🤣
 

varkey

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1,043
Well, maybe they needed some time to get the product to Gurgaon? Or it wasn't in stock and they needed time to replenish the stock and distribute to the different warehouses. Just because it was shipped out from Gurgaon after 12 days doesn't mean they had stock lying around all those days.

Anyway they tend to stick by their delivery date estimate so if you see a delivery date 10 days later, don't expect it to get delivered before that date.
On the bright side, there are many items which show next day delivery and get delivered as per the promised date as well.
 

Smh

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no it always shows the exact warehouse where it is stored, no point in complicating their tracking.
 

varkey

Well-Known Member
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1,043
What I meant is, it might not have been available in their Gurgaon warehouse, and they needed to get the product there first, which obviously wouldn't be shown in the tracking. As they'd be moving the products in bulk.

Obviously the last mile shipping is done from the nearest cost effective warehouse.

Again, I am not sure why people are complaining when FK clearly has mentioned at the time of order the estimated delivery date. If that date was not good enough, shouldn't have ordered from there at all.

I guess people just like seeing some progress in the tracking page over the days rather than no progress till the day prior to the estimated delivery date and getting delivered on schedule ;)
 

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