Uber Updates

We hope every trip is a smooth trip, but we also know things don't always go as planned—which is why we built RideCheck.

By using sensors and GPS data, we’re able to detect if a trip goes unusually off-course. If we notice anything, we’ll reach out to make sure everything is OK and provide you with the tools you need to get help.

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Uber is experimenting with a new feature that aims to reduce cancellations as a result of customers bringing a pet along for the ride. Dubbed Uber Pet, the new feature will be available in select cities starting on October 16th.

Now, riders can select Uber Pet among the list of options before selecting a ride. A surcharge of $3 to $5 will be included in the upfront pricing when the option is selected in the app.

Uber Pet will be available to all customers starting on October 16th in the following cities: Austin, Denver, Nashville, Minneapolis-St. Paul, Philadelphia, Phoenix, and Tampa Bay.

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