Reliance #JioFiber Landline Dead

Dhiraj

Active Member
Messages
245
My landline number has gone dead since a day. There's no dial tone. My gigafber ONT is working fine and so is the internet.
 

lucifer

Member
Messages
74
My landline number has gone dead since a day. There's no dial tone. My gigafber ONT is working fine and so is the internet.
Are you using the default DNS of Jio or third party DNS? VoIP of Jio doesn't with third party DNS.
 

Dhiraj

Active Member
Messages
245
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.
 


ap99

Member
Messages
90
No use of raising a complaint. The Jio engineers are not capable of solving issues related to landline. They are only able to help with a router issue (hopefully).
 

ap99

Member
Messages
90
My landline number has gone dead since a day. There's no dial tone. My gigafber ONT is working fine and so is the internet.
Do incoming calls work?
What message do you get when you dial from your mobile to your Jio landline?
 

ijsa

Regular
Messages
1,862
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.
try restarting/ resetting your ONT+ Router...
 


yougotmehere

Member
Messages
434
Location
Ludhiana / Gurgaon
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.
If you have the black or newer Router. You need to Reset that. Jio engineers also seem to be troubled by this sorcery. I heard their tales when they came last week for the visit. The easiest solution they recommend is to just reset it and revert back to the last firmware. Auto firmware upgrades seem to be the problem as per them.
 

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