Reliance #JioFiber Landline Dead

Dhiraj

Active Member
Messages
433
Location
NA
ISP
JioFiber
My landline number has gone dead since a day. There's no dial tone. My gigafber ONT is working fine and so is the internet.
 

Dhiraj

Active Member
Messages
433
Location
NA
ISP
JioFiber
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.
 


ap99

Active Member
Messages
480
Location
Mumbai
ISP
JioFiber
No use of raising a complaint. The Jio engineers are not capable of solving issues related to landline. They are only able to help with a router issue (hopefully).
 

ijsa

Regular
Messages
2,159
Location
Delhi
ISP
Excitel
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.
try restarting/ resetting your ONT+ Router...
 


Messages
525
Location
Ludhiana / Gurgaon
ISP
Jio Fiber
I have never fiddled with any of their settings. It was working fine all these days and suddenly went dead without me doing anything. Raised a complaint, lets see when they resolve it.

If you have the black or newer Router. You need to Reset that. Jio engineers also seem to be troubled by this sorcery. I heard their tales when they came last week for the visit. The easiest solution they recommend is to just reset it and revert back to the last firmware. Auto firmware upgrades seem to be the problem as per them.