Why Airtel Routing is messed up for Single Hosting servers?

rajan20

Member
Messages
38
Hello,
There was a issue from Battlefield Gaming Servers hosted by G-portal/Ociris(DDOS Protection Brand), for Airtel Fiber, connection is getting refused as Ociris have Geo Location Block for Airtel Fibernet. I contacted Ociris regarding this and they pretty quick resolved it !

Problem Now :
Ping to other Germany servers is 120-140 and pretty stable internet.
Ping to G-portal hosted servers is 250 - 300+ and huge packet loss in gaming.

What could be possible reason and solution.
Routing to gaming server is India - USA - Germany , why It's taking longer path to traverse the internet ?

tracert result of both German IP, 1st is not hosted by g-portal, 2nd is hosted by g-portal

Code:
ping 85.14.192.47 (85.14.192.47): 56 data bytes

64 bytes from 85.14.192.47: icmp_seq=0 ttl=119 time=130.075 ms

64 bytes from 85.14.192.47: icmp_seq=1 ttl=119 time=130.089 ms

64 bytes from 85.14.192.47: icmp_seq=2 ttl=119 time=130.895 ms

64 bytes from 85.14.192.47: icmp_seq=3 ttl=119 time=130.027 ms
Code:
PING 94.250.208.142 (94.250.208.142): 56 data bytes

64 bytes from 94.250.208.142: icmp_seq=0 ttl=121 time=262.450 ms

64 bytes from 94.250.208.142: icmp_seq=1 ttl=121 time=263.954 ms

64 bytes from 94.250.208.142: icmp_seq=2 ttl=121 time=262.300 ms

64 bytes from 94.250.208.142: icmp_seq=3 ttl=121 time=347.127 ms
 

JB700

Member
Messages
278
Location
Delhi
Can you do a traceroute to 85.14.192.47 or 94.250.208.142 so we can know if the problem is with Airtel or GPortal.

With a TATA Routed VPN, It goes directly through Europe with ~160ms latency
 


rajan20

Member
Messages
38
Yes
Code:
Tracing route to 94.250.208.142 over a maximum of 30 hops
  1     3 ms     3 ms     2 ms  192.168.7.1
  2    14 ms    15 ms    12 ms  abts-mum-static-001.117.169.122.airtelbroadband.in [122.169.117.1]
  3     *        *        *     Request timed out.
  4    16 ms    20 ms    66 ms  125.18.13.137
  5   258 ms   248 ms   348 ms  182.79.152.225
  6   255 ms   253 ms   253 ms  any2ix.coresite.com [206.72.211.184]
  7   267 ms   265 ms   271 ms  80.95.144.233
  8   270 ms   269 ms   318 ms  link11.ociris.com [80.95.152.210]
  9   268 ms   268 ms   267 ms  94.250.208.142
Code:
Tracing route to 85.14.192.47.static.rdns-uclo.net [85.14.192.47]
over a maximum of 30 hops:
  1    22 ms     6 ms     9 ms  192.168.7.1
  2    31 ms    31 ms    42 ms  abts-mum-static-001.117.169.122.airtelbroadband.in [122.169.117.1]
  3     *        *        *     Request timed out.
  4    25 ms    18 ms    16 ms  125.18.13.137
  5   197 ms   115 ms   301 ms  182.79.149.237
  6   188 ms   202 ms   202 ms  xe1-decix-v4.fra1-de.myloc.de [80.81.192.162]
  7   126 ms   161 ms   304 ms  po5.core1-dus3.bb.as24961.net [62.141.47.127]
  8   211 ms   202 ms   179 ms  xe-0-0-0.core.net.unigs.de [217.79.186.194]
  9   191 ms   200 ms   135 ms  ae100.game.net.unigs.de [89.163.236.138]
 10   243 ms   209 ms   194 ms  85.14.192.47.static.rdns-uclo.net [85.14.192.47]
Trace complete.
 

JB700

Member
Messages
278
Location
Delhi
5th hop (182.79.152.225) is where the ping spikes up. 182.79.152.225 belongs to Airtel presumably in US (sucks that Airtel doesn't have proper hostnames for their routes). 6th hop is Link11's ANY2IX IP address, an Internet Exchange in California.

I think Airtel messed up their routing here , the traffic should be going through DE-CIX Frankfurt Exchange (possibly 80.81.192.218 which is the Link11 DE-CIX peering IP)
 
Last edited:

blueman24

Member
Messages
458
Location
Kolhapur
I am using a local ISP who uses Airtel's network and face the same problem. I just play on other servers without this issue
 


rajan20

Member
Messages
38
So what could be possible solution? airtel is currently refusing to do anything, they are saying if you can connect to that server, you can also play game, ping is not the issue (they are totally being noob here or idk why they are answering like that), i just told them to look into that and also provided info. about this .. use DE-CIX Exchange,, they had no clue about that honestly !
 

JB700

Member
Messages
278
Location
Delhi
So what could be possible solution? airtel is currently refusing to do anything, they are saying if you can connect to that server, you can also play game, ping is not the issue (they are totally being noob here or idk why they are answering like that), i just told them to look into that and also provided info. about this .. use DE-CIX Exchange,, they had no clue about that honestly !
A workaround is probably a VPN (most VPN providers use TATA Backbone) but if Airtel doesn't fix it there is nothing you can do about it.

You can try contacting higher level reps, since this issue affects entire Airtel backbone

Tracing route to 94.250.208.142 over a maximum of 30 hops

1 2 ms 2 ms 1 ms 192.168.5.1
2 3 ms 3 ms 2 ms 10.89.139.1
3 2 ms 2 ms 2 ms 103.248.93.1
4 3 ms 4 ms 11 ms nsg-static-209.68.75.182-airtel.com [182.75.68.209]
5 264 ms 254 ms 254 ms 182.79.243.29
6 246 ms 247 ms 247 ms any2ix.coresite.com [206.72.211.184]
7 267 ms 266 ms 266 ms 80.95.144.233
8 269 ms 267 ms 318 ms link11.ociris.com [80.95.152.210]
9 264 ms 266 ms 266 ms 94.250.208.142

Trace complete.

With VPN routing is fixed (less than ideal)
 
Last edited:

popcorn

Senior Member
Messages
3,157
Location
Mumbai
From my office tracert:
Tracing route to 94.250.208.142 over a maximum of 30 hops

1 1 ms 1 ms <1 ms hide
2 42 ms 39 ms 40 ms hide
3 49 ms 51 ms 46 ms hide
4 45 ms 52 ms 45 ms 203.197.20.50.static.vsnl.net.in [203.197.20.50]
5 8 ms 7 ms 15 ms 172.23.78.233
6 51 ms 54 ms 46 ms ix-ae-0-100.tcore1.mlv-mumbai.as6453.net [180.87.38.5]
7 150 ms 162 ms 167 ms if-ae-5-2.tcore1.wyn-marseille.as6453.net [80.231.217.29]
8 156 ms 147 ms 145 ms if-ae-30-2.tcore1.fnm-frankfurt.as6453.net [195.219.156.212]
9 152 ms 161 ms 161 ms if-ae-9-2.tcore2.fr0-frankfurt.as6453.net [5.23.30.17]
10 165 ms 148 ms 157 ms ge-1-1-3-0.ffm4-j.mcbone.net [80.231.65.2]
11 155 ms 144 ms 161 ms GW-Link11.retn.net [87.245.236.141]
12 135 ms 146 ms 151 ms link11.ociris.com [80.95.152.210]
13 161 ms 151 ms 156 ms 94.250.208.142
 
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