One of my phones has a 299 Airtel postpaid plan. Today, while checking the latest bill, I noted it was around 500 rather than the usual 343. This made me to dig deeper in the bill, which I hardly check. I am shocked to see that Airtel has charged me heftily for all toll-free numbers at almost ISD rates. These are my bank numbers mostly and I have been making calls to them for past 7-10 years depending on the situation. Upon calling the Airtel CC, they are not even bothered to listen to anything and just saying simply that I have to pay. Last year due to poor Idea network for some months, I was forced to port to Airtel postpaid, though I have been trying to move to prepaid for some years now, but every time I want to move to prepaid, I am getting silly answers from their CCs or Airtel store people.
In any case, the bad experiences with Airtel in broadband for a long time and now bitten this hard, I have decided to make my house Airtel free. This postpaid number first will be ported to prepaid and then ported to Vodaphone. If they refuse prepaid transition, I will simply port to Vodaphone postpaid first, for which I have already talked to Voda people. Another Prepaid Airtel SIM which my family member uses will be also ported to either Jio or Vodaphone.
Lastly, after this billing cycle, Airtel broadband, which now I am using only as a backup for ACT will be also booted out from my house. I will use local ISP or JioFiber as a backup in future.
I do not know who is at loss here, but the 150 something which they have slapped on me is going to make them lose 2 mobile and 1 broadband subscriber.
I can only say one thing about Airtel that it is the biggest thief/cheat telecom provider in India for some 20 years now.
In any case, the bad experiences with Airtel in broadband for a long time and now bitten this hard, I have decided to make my house Airtel free. This postpaid number first will be ported to prepaid and then ported to Vodaphone. If they refuse prepaid transition, I will simply port to Vodaphone postpaid first, for which I have already talked to Voda people. Another Prepaid Airtel SIM which my family member uses will be also ported to either Jio or Vodaphone.
Lastly, after this billing cycle, Airtel broadband, which now I am using only as a backup for ACT will be also booted out from my house. I will use local ISP or JioFiber as a backup in future.
I do not know who is at loss here, but the 150 something which they have slapped on me is going to make them lose 2 mobile and 1 broadband subscriber.
I can only say one thing about Airtel that it is the biggest thief/cheat telecom provider in India for some 20 years now.