Not getting plan speed

Vikasb23

Member
Messages
10
I am using 899 plan which gives me 10mbps speed up to 12gb/day but I am getting only 5.6mbps speed.


 

Vikasb23

Member
Messages
10
can my line rate handle more than currently downstream data rate?
 


Messages
187
Location
Chennai
Here are my line stats..
I'm on 699 Chennai Circle Specific plan with 20 Mbps speed upto 700 GB.
They're not updating the line profile even after multiple requests to the exchange guys.Currently capped at 10Mbps.
Please suggest a way to get it done.
 

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