Not getting plan speed

Messages
15
Location
NA
ISP
Bsnl
I am using 899 plan which gives me 10mbps speed up to 12gb/day but I am getting only 5.6mbps speed.


 
Messages
910
Location
NA
ISP
Jio Fiber
Contact BSNL and ask them to increase the downstream data rate.
 

vignesh_venkatesan

Professional Procrastinator
Messages
1,522
Location
Chennai, Tamil Nadu
ISP
Airtel FTTH, Limras Eronet, TICFIBER,ACT Fibernet.
Here are my line stats..
I'm on 699 Chennai Circle Specific plan with 20 Mbps speed upto 700 GB.
They're not updating the line profile even after multiple requests to the exchange guys.Currently capped at 10Mbps.
Please suggest a way to get it done.