Soham Pal
Newbie
I almost ignored this email because it looked like an ad or promotion.
What in the world, BSNL?
How can they get away with this?!
What in the world, BSNL?
How can they get away with this?!
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BSNL plan change without consent
- Thread starter Soham Pal
- Start date
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Soham Pal
Newbie
Called them and they said that the older plan doesn't exist anymore, so I'm stuck on this one. (Only after first insinuating that I must have changed the plan, because no one else can. Then I had to read out the whole email verbally before he checked.)
Are they really allowed to do this...?
The notification arrived 26 days into the new plan and cloaked in marketing speak.
If this already isn't, it should be illegal!
Are they really allowed to do this...?
The notification arrived 26 days into the new plan and cloaked in marketing speak.
If this already isn't, it should be illegal!
Last edited:
invisible007
Jio 4G | BSNL 3G | BSNL Fiber
sarkari chij h , either we hav to use it or else disconnect ,, no options for us ...
governmment will keep looting
governmment will keep looting
Airte, Voda-Idea and other telecos removed their lifetime validity and forced people to do a minimum recharge keep connection active. (They had to advertise in newspapers)
This case is similar I am sure there would be some clause that allows BSNL to revoke their plans after a certain notice period. In the email I don't see any option to opt out (disconnect) or any time period before new plans is activated which should be not legal.
This case is similar I am sure there would be some clause that allows BSNL to revoke their plans after a certain notice period. In the email I don't see any option to opt out (disconnect) or any time period before new plans is activated which should be not legal.
varkey
I got banned!
The operator has the right to discontinue plans, however I think they should have given more notice.
In my case, I got to know about the change in tariff from this forum and their website, but I was intimated of the change only by mid July, which is not correct at all.
Also, I think the rule is that the operator should keep the customer on the plan atleast for 6 months after the customer has opted for it. Even if the plan was removed sometime later. I had completed only 4 months, but it was forcefully changed for me as well.
Clearly BSNL isn't following the rules in this case.
In my case, I got to know about the change in tariff from this forum and their website, but I was intimated of the change only by mid July, which is not correct at all.
Also, I think the rule is that the operator should keep the customer on the plan atleast for 6 months after the customer has opted for it. Even if the plan was removed sometime later. I had completed only 4 months, but it was forcefully changed for me as well.
Clearly BSNL isn't following the rules in this case.
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