How to set up a 3rd party router with the JioGigaHub?

Messages
81
Location
NA
ISP
Jio Fiber
I just got my JioFiber connection couple of days back. I was trying to use my Asus Router for the wireless network. I have disabled the wifi in the JioFiber router.

Couple of issues I am facing:
1. JioCall app on my phone shows 'offline' and it says that it is not in a JioFiber network. This may be because I have connected to the JioFiber network through my Asus Router.
2. Is there any way to make the devices connected to the Asus router "appear" as they are connected to the Jio Router device. (I have very limited networking knowledge.. :))

Please share your thoughts.
 
Messages
1
Location
Chennai
ISP
Rail tel,jio fiber
I have my Jio modem connected to a Netgear R7800. Did not change any settings. I've Wi-Fi working on both the routers (Netgear and Jio), and have set the Netgear band to a different one from Jio. No interference or any other issues.
The Jio app can capture my device details and shows which devices are connected to the Jio router correctly (green icon).
 
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