BSES incorrect very high reading and bill

Edited title for google

tldr: BSES changed fully functional meters, took wrong reading manually and now I have to pay 3x of my regular bill.


So BSES few months ago replaced everyone's meter in our area for no reason they switched from clean underground cable to messy overhead cable. All new meter are installed outside house and there were no charges for replacement as they were doing this on their own for no reason.

they checked old meter reading manually and noted it on bill and their forms. I don't even know how they check it manually because there is no visible light and it shows a lot of random stuff. I was not at home to verify if they noted it correctly.

So after coming home I checked and those fucker switched meter no and connection (multiple meters), had to stay at home next day to get this fixed.

Bill was not generated for this month because of replacement reading data was not updated which they noted manually.

Next month bill was generated for 2 meter out of 3 (only online not printed paper bills were distributed like usual) I thought may be there is some delay in data entry paid bills online.

Now another month still no bill for the 3rd meter so I went to BSES and checked there was some error in their SAP so reading data was entered but bill was not generating they fixed it manually, just to do this it took more than 2 hours because there was fucking long line of people complaing about increased bills after meter change.

My bill is 3x of my regular bill because those fuckers entered wrong reading manually which is about 2.5x of my regular monthly consumption. Manual reading of one month is 2x reading of next two months after new meter was installed and they took reading using their device. Funny thing is half the month I was not at home for which they have noted the highest reading and consumption in the next two months should have more because of summer.

Depending upon slabs there are different rates which was increased my bill a lot.

This is the 4th time I am scammed by BSES I don't even want to complain because someone would come fuckup meter seals and just give a handwritten note which was no value officially. Few days later another person would come and say they don't know who came earlier and now you have to pay fine or bribe them. Once their 2 teams had a fight over phone I had to pay them to get them rid of my house.

Most lineman are good (who actually fix stuff) but some of their team who handle seal change and stuff is most corrupt with too much power.
 

Smh

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from past experience BSES need 7 days to read email and forward it to right department then 7 more days to reply with wrong/unhelpful answer.
 

Sushubh

Be nice pliss
Staff member
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381,573
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Gurgaon
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Excitel
Airtel
@Navjot Singh might have idea about Delhi.
 

Smh

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update: my complaint was solved very quickly in about a week. Difference in reading was too much from usual pattern which helped convincing them that they took wrong reading.

I don't know if it was a mistake or they did it because of not getting bribe. (Yes they literally asked for it.) My reason of suspicion is correction done with pen.

Mistake was instead of 2 it was written 6 which increased the reading to 3.5 times. My guess was 3x higher but it was even more.
 

amish

Star gazer
I got banned!
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Mumbai
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Thats because higher slabs has much higher rates. So if your usage triples.. then bill does not triple but may go to 5 times.