RBI now has a Complaint Management System to deal with complaints against commercial banks, urban cooperative banks, Non-Banking Financial Companies

  • Thread starter Thread starter Sushubh
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But they did had Rbi ombudsman, so just a wrapper change? Or this is how Govt advertise someone else achievement as theirs?
 
Incorrect. This ombudsman had its website and one could just go there and register the complaint. This has been existence for past many years. I have myself used it about 3-4yrs back.
 

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