Useful RBI now has a Complaint Management System to deal with complaints against commercial banks, urban cooperative banks, Non-Banking Financial Companies

Sushubh

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undercover

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But they did had Rbi ombudsman, so just a wrapper change? Or this is how Govt advertise someone else achievement as theirs?
 

undercover

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Incorrect. This ombudsman had its website and one could just go there and register the complaint. This has been existence for past many years. I have myself used it about 3-4yrs back.
 
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