I was getting consistent packet loss since last month. I opened a ticket around mid may. At the time I was getting packet loss on even the local excitel servers on SpeedTest app. Since yesterday it's fixed but not fully (no packet loss on SpeedTest app on any local servers). I am still getting packet loss on steam game "War Thunder". There are no Indian servers for it, not a big deal as latency is not that important until it's above 200ms. The thing is I tried VPNs (Windscribe and Proton) to play game and I didn't get any packet loss at all. Some extra latency was added cause of it, which is normal, around 20-30ms.
How much longer do customers have to suffer for this maintenance/repair it's already almost a month now. I would never recommend Excitel to anyone ever. Especially gamers.
How much longer do customers have to suffer for this maintenance/repair it's already almost a month now. I would never recommend Excitel to anyone ever. Especially gamers.