[help] Spectra Ping / Traceroute results to Singapore

varkey · May 2, 2019

Interesting, I've never got an IP outside of the 180.151.x.x series. Or you mean the pings to that IP address? It's a Singapore IP address - 216.185.103.X

varkey · May 3, 2019

Again down 🙁 Got the below message at 12:04 PM, but net is down since 10:22 AM.

Hi! You might be experiencing some service disruption. Our team is working on resolution. ETR is 1600 hours. Team Spectra.

varkey · May 3, 2019

^ Apparently it's resolved (they sent an SMS, but it's still down for me) unless there is no power at my house. Which reminds me, I need to setup the Jio backup WAN properly.

varkey · May 3, 2019

Finally came only at 6:30 PM or so. There was power so it was something else.

404 · May 4, 2019

@varkey @The_PC_Guy went down a bunch of times from the SMS I got but was ahem too saturated with ISPs to bother 😁 I got Airtel to replace Spectra and frankly that VDSL line puts this FTTH to shame.

It has never gone down so often in the space of 3-5 days before.

The_PC_Guy · May 4, 2019

varkey said:
Interesting, I've never got an IP outside of the 180.151.x.x series. Or you mean the pings to that IP address? It's a Singapore IP address - 216.185.103.X

Ah okay i didn't notice i had a proxy running in Chrome! 😂 I think it was 180.151.224.x the IP that was assigned to

varkey said:
Again down 🙁 Got the below message at 12:04 PM, but net is down since 10:22 AM.

Hmm weird i didn't notice any downtime the home server checks every 15 minutes for downtime too but didn't notice any
Also i got your ticket has been resolved message around 10AM itself

varkey · May 4, 2019

@The_PC_Guy Maybe it was down just for my specific area, a more localised fiber cut perhaps. It was down for almost 8 hours. 😑

The_PC_Guy · May 4, 2019

Oh but i did hear about bbmp passing a order to cut all the cables above ground or something

The_PC_Guy · May 7, 2019

@varkey ip refreshed assigned to new subnet 180.151.203.x bad latency so tried to change ip multiple times
180.151.225.0
180.151.108.0
180.151.119.0
180.151.125.0
but everything is the same tried to reverse trace on other subnets where we got good pings but even those have very high latency at the spectras end 203.92.63.133.reverse.spectranet.in
i think Spectra screwed something up again

varkey · May 7, 2019

Code:

[root@varkey-minipc ~]# ping speedtest-sgp1.digitalocean.com
PING speedtest-sgp1.digitalocean.com (159.89.192.182) 56(84) bytes of data.
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=1 ttl=52 time=284 ms
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=2 ttl=52 time=283 ms
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=3 ttl=52 time=283 ms
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=4 ttl=52 time=283 ms
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=5 ttl=52 time=283 ms
64 bytes from 159.89.192.182 (159.89.192.182): icmp_seq=6 ttl=52 time=283 ms
^C
--- speedtest-sgp1.digitalocean.com ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5000ms
rtt min/avg/max/mdev = 283.090/283.535/284.223/0.578 ms
[root@varkey-minipc ~]#

Code:

[root@varkey-minipc ~]# mtr -w speedtest-sgp1.digitalocean.com
Start: Tue May  7 13:24:37 2019
HOST: varkey-minipc                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- router.lan                                    0.0%    10    0.5   0.4   0.3   0.5   0.0
  2.|-- 10.201.116.1                                  0.0%    10    1.1   0.9   0.8   1.1   0.0
  3.|-- 203.92.63.177.reverse.spectranet.in           0.0%    10    1.0   1.1   0.9   1.3   0.0
  4.|-- 203.92.63.181.reverse.spectranet.in           0.0%    10    1.3   1.7   0.9   6.4   1.5
  5.|-- 203.92.63.146.reverse.spectranet.in           0.0%    10   23.9  23.8  23.5  24.3   0.0
  6.|-- ix-ge-11-3-7-0.tcore1.pye-paris.as6453.net    0.0%    10  125.3 124.5 124.0 125.3   0.0
  7.|-- if-ae-8-1600.tcore1.wyn-marseille.as6453.net  0.0%    10  282.8 284.7 282.5 300.1   5.4
  8.|-- if-ae-5-2.tcore1.mlv-mumbai.as6453.net        0.0%    10  290.8 287.9 287.2 290.8   1.0
  9.|-- if-ae-2-2.tcore2.mlv-mumbai.as6453.net        0.0%    10  288.6 287.8 287.3 288.6   0.0
 10.|-- if-ae-26-2.tcore1.svw-singapore.as6453.net    0.0%    10  284.6 283.8 283.1 284.8   0.3
 11.|-- if-ae-11-2.thar1.svq-singapore.as6453.net     0.0%    10  280.7 280.7 280.4 281.0   0.0
 12.|-- 120.29.214.50                                 0.0%    10  282.8 283.1 282.7 284.0   0.0
 13.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
 14.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- 159.89.192.182                                0.0%    10  283.6 284.0 283.3 286.6   1.0
[root@varkey-minipc ~]# curl icanhazip.com
180.151.116.x
[root@varkey-minipc ~]#

😲 🤯

The_PC_Guy · May 7, 2019

ah hell no what is wrong with spectra

The_PC_Guy · May 7, 2019

Ah yeah okay just noticed they fixed the reverse route but screwed up the path it takes from bangalore to singapore
now its exactly opposite to previous situation

The_PC_Guy · May 7, 2019

Could be a momentary issue i did go to raise a complaint but by the time they registered the complaint i tried reverse tracing couple of IP's and it seemed to be back at around 60-70 ms
right now assigned to
180.151.118.0 subnet

PS: Their Phone support is horrible never gonna try that again

varkey · May 7, 2019

Yeah appears to be a temporary issue, things are back to normal. On the 116 subnet now and the latency is 150+ (same as before)

404 · May 7, 2019

The_PC_Guy said:
PS: Their Phone support is horrible never gonna try that again

Damn right. I usually log requests through chat or email.

The least ping I've seen for a reverse traceroute is 102ms. That was on a 117 subnet yesterday.

[help] Spectra Ping / Traceroute results to Singapore

Similar threads