[help] Spectra Ping / Traceroute results to Singapore

The_PC_Guy

Member
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130
@varkey in support ticket i raised at 3 AM after 3 hours of link down they quoted it as "Link Down-Mass Outage" and said services should be back up by 8:00 PM !
 

varkey

Well-Known Member
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1,035
I see, well I'm not in Bangalore this week so it's alright for me. 😉

Last health check ping was at 12:25 AM



The last 2 weeks or so, the number of downtimes have increased before that it was quite stable with zero downtime. 🤷‍♂️
 

The_PC_Guy

Member
Messages
130
this is pretty much the first proper downtime i faced after switching to spectra and its a big one
 


The_PC_Guy

Member
Messages
130
yup
i just got it back too. Assigned to 216.185.103.X love the ping 44 ms to singapore

Also Speeds upto 600 mbps to singapore yesss
 

varkey

Well-Known Member
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1,035
Interesting, I've never got an IP outside of the 180.151.x.x series. Or you mean the pings to that IP address? It's a Singapore IP address - 216.185.103.X
 


varkey

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1,035
Again down :( Got the below message at 12:04 PM, but net is down since 10:22 AM.

Hi! You might be experiencing some service disruption. Our team is working on resolution. ETR is 1600 hours. Team Spectra.
 

varkey

Well-Known Member
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1,035
^ Apparently it's resolved (they sent an SMS, but it's still down for me) unless there is no power at my house. Which reminds me, I need to setup the Jio backup WAN properly.
 

varkey

Well-Known Member
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1,035
Finally came only at 6:30 PM or so. There was power so it was something else.
 

404

Member
Messages
16
@varkey @The_PC_Guy went down a bunch of times from the SMS I got but was ahem too saturated with ISPs to bother 😁 I got Airtel to replace Spectra and frankly that VDSL line puts this FTTH to shame.

It has never gone down so often in the space of 3-5 days before.
 

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