YOU Broadband's horrible routing causing high latency and slow speeds. (Pune)

C3PO · Jun 25, 2019

YOU Broadband Blocking 1.1.1.1 DNS ? I Can't Ping 1.1.1.1, if i set Router DNS to 1.1.1.1 i can't open any websites.

@romil123, it's working perfectly here on my YBB connection (Pune). There's no reason for them to block Cloudflare's DNS

romil123 · Jun 25, 2019

Well its not working here in surat, YOU Broadband always have unstable routing, 3 days ago speedtest.net was not opening.

C3PO · Jun 25, 2019

@romil123 do a trace route to find out at which hop it fails and raise this with YBB support. The fault may or may not be with YBB but with a downstream router.

This is what I get:

tracert 1.1.1.1

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 100.69.0.1
2 3 ms 3 ms 3 ms Pune-Core01.youbroadband.in [203.187.215.1]
3 28 ms 28 ms 28 ms 125.18.243.241
4 29 ms 29 ms 29 ms 182.79.203.197
5 29 ms 29 ms 29 ms 182.79.223.54
6 27 ms 27 ms 27 ms one.one.one.one [1.1.1.1]

Trace complete.

For me, ping times to google.com and to Google DNS is 4 ms

romil123 · Jun 25, 2019

C3PO · Jun 25, 2019

Please copy/paste the trace route and it may be easier to decipher where it is failing.

Also, have you contacted YBB's support # and have them create a trouble ticket? They should know about this error otherwise it won't get resolved!

PS - this is not an issue with YBB...probably with a downstream provider. In my case the IP 182.79.203.197 is owned by Airtel. In your case, the hop IP 122.15.253.226 is registered to Vodafone India. So you need to check with YBB, register a trouble ticket and have them sort it out.

PPS - corrected IP and owner

romil123 · Jun 25, 2019

Code:

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     2 ms     2 ms     1 ms  100.64.0.1
  3     5 ms     5 ms     7 ms  sur-rtr01.youbroadband.in [203.187.192.33]
  4    20 ms     2 ms     2 ms  122.15.253.226
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.

ping to 1.1.1.1 was working few weeks ago

C3PO · Jun 25, 2019

@romil123, see my reply above your most recent message with the trace route. The point of failure occurs after 122.15.253.226 which is registered to Vodafone India. Raise a ticket with YBB support.

romil123 · Jun 25, 2019

@C3PO after seeing your ping time to 1.1.1.1 i won't use 1.1.1.1, i am getting 6-7ms to 8.8.8.8. lol

C3PO · Jun 25, 2019

@romil123 I get 4 ms ping time to Google's DNS and I never bother about Cloudflare. Google's servers are the fastest using multiple ISPs (4 including Jio's MiFi) at my place. The only reason to use CloudFlare or OpenDNS is if one has privacy concerns.

C3PO · Jul 3, 2019

So YBB has been down in my area of Pune for the past 16 hours. Not good..pfSense has been automatically routing traffic via Airtel.

EDIT: YBB service back up again at 1:15 pm

hades · Aug 2, 2019

I went through the thread! I am also having the same issue, because of YBB 's shitty routing I am getting 150ms ping on Singapore servers while playing Fortnite while all the other ISPs are getting around 70. Fortnite uses AWS Singapore server. Were you guys able to fix the routing problem in your cities? I have attached a latency test for AWS servers which is horrible and the tracert for the singapore server. Everytime I register a complaint they just check the speed and note it as solved.

Code:

Tracing route to 202.166.127.78 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     8 ms     7 ms     8 ms  100.67.0.1
  3    11 ms    30 ms    13 ms  vad-core01.youbroadband.in [203.187.193.1]
  4    50 ms    50 ms    50 ms  118.185.43.222
  5    38 ms    39 ms    38 ms  182.19.110.52
  6    31 ms    32 ms    30 ms  125.16.248.205
  7    95 ms    97 ms    94 ms  182.79.146.196
  8    95 ms   101 ms    94 ms  203.208.177.253
  9    97 ms    96 ms    98 ms  203.208.152.82
 10   101 ms    99 ms    96 ms  203.208.145.234
 11    98 ms    98 ms    97 ms  202.166.127.78

Trace complete.

C3PO · Aug 2, 2019

@hades the reason they close the request is because you have a home broadband connection. They are not obliged to provide you with an low latency internet connection suitable for gaming but only one that suffices for domestic internet use. Sorry, but that's the way it is. Consider opting for another service provider if this becomes a pain point.

MeanMachine · Aug 27, 2019

Have upload speeds drastically reduced for anyone else recently?

C3PO · Aug 27, 2019

@MeanMachine all ok with my connection. How much of a performance drop are you experiencing?

MeanMachine · Aug 27, 2019

The uploads speeds on fast.com barely reach 15Mbps (with a 200Mbps connection). It used to be 25Mbps UL pretty consistently. The download speeds are fluctuating quite a bit too.

YOU Broadband's horrible routing causing high latency and slow speeds. (Pune)

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