Unauthorized use of data from Airtel vfiber broadband

  • Thread starter Thread starter Sudhir1948
  • Start date Start date
  • Replies Replies 14
  • Views Views 3,238
S

Sudhir1948

Messages
3
Location
NA
ISP
Airtel
I have a 40 mbps fiber dsl broadband 200 GB per month. My typical data load is less than 1 GB per day. But within few days of billing cycle I get e mail from airtel that I have used 50% of available data and within 15 days all gets used up. On airtel app I noticed that on some days there is severe upload data usage. I changed my Wi-Fi password twice. Also I changed my Router password twice but the misuse continues.

I am concerned about the security of my net data if someone has access to my account.

When I called Airtel they offered ad-hoc 500 GB but even that has been used up by somebody.

Wondering what to do?
 
@Sudhir1948 have you checked your wps?
You can check for actively connected devices and if you are still not able to find anybody using it.. Check with airtel customer care service
 
Hi.

You have to check your usage on your end first. It might be possible that someone at your home is using:

Instagram for 5 hours (causing more than 2-5 gb of usage).
WhatsApp Images / Video Sharing (causing 1-3 gb usage).
Facebook (causing 1-3 gb usage)
YouTube (easily 5-10 gb)
Click to expand...

You have to keep a track of your usage and let us know.

P.S.: Be worry free from Airtel's side. They never cheat of fake data utilization.
 
Change your Airtel broadband account password by logging into Airtel's website. Then update the same password in the router.
 
That's the basic, never use WPS.

This is as important as you install Google Chrome as soon as Windows is installed.
 

but yeah. check if your router has a bandwidth monitor. check bandwidth consumption on individual devices for a few days to see what exactly is happening. and of course, keep an eye on connected devices to see if an unknown user is not using your internet.
 
ajgamer said:
Hi.

You have to check your usage on your end first. It might be possible that someone at your home is using:



You have to keep a track of your usage and let us know.

P.S.: Be worry free from Airtel's side. They never cheat of fake data utilization.
Click to expand...
I have done that and we have no such usage pattern. We do not use instagram and whatsapp is mainly text usage.
 
Few things you can do
check the client list in your router for all the devices connected
Disable WPS its highly vulnerable in old and even new routers
Enable MAC filter so only the devices Authorised by you can connect
 
Sudhir1948 said:
I have a 40 mbps fiber dsl broadband 200 GB per month. My typical data load is less than 1 GB per day. But within few days of billing cycle I get e mail from airtel that I have used 50% of available data and within 15 days all gets used up. On airtel app I noticed that on some days there is severe upload data usage. I changed my Wi-Fi password twice. Also I changed my Router password twice but the misuse continues.

I am concerned about the security of my net data if someone has access to my account.

When I called Airtel they offered ad-hoc 500 GB but even that has been used up by somebody.

Wondering what to do?
Click to expand...
fiber dsl broadband?! Are you on airtel ftth or airtel vdsl? I am thinking of shifting to either airtel or act but unfortunately both have threads here about fake added usage GB. Anyway I'd recommend openwrt or ddwrt if u have a cheap router that doesn't support bandwidth monitoring, I had the same issue back in 2015 when I used to have my FUP finished before I expected and had no way of verifying the usage. But changing passwords and strict monitoring is the only way to figure out what's going on. i certainly wouldn't trust any ISP by their face value.
 
dextermorgan said:
just use glasswire/simplewall/ bitmeter OS to see which program is uploading how much data exactly at what times.
Click to expand...
WOW THANK YOU! I learnt so many interesting things from just randomly browsing this forum. Of all the opensource firewalls I knew, I was somehow not introduced to simplewall and bitmeter OS, I learnt that router os lacked support for DoH and DoT something even lede has. I got to know about various games ISPs play to screw customers, etc
 

Top