Excitel Broadband Review: Worst Internet Service Provider (With Screenshots)

Internet is not working since 1 day.

Called Customer Care, Made Ticket, but no help.

It would helpful if you mentioned who your LCO is. As you, yourself have stated that the problem is your lco whom excitel is using. At this point of time it's clear excitel in your area is unmanageable due to the LCO they are using, but in other areas excitel can be quite good as mentioned by others on the forum. You have done a great job in bringing about awareness, and doing a diligent, in depth review. It would be perfect if you could mentioned the root cause, the LCO so people can avoid the bad LCO irrespective of the ISP they subscribe to.

Best regards.


Edits: Many spelling and grammatical edits.

The only bad in Excitel (in my opinion) is the poor transfer speeds from abroad servers. Its literally like the further the server the slowest the speed. And this affects peering a lot.

Still not resolved.

Ask your LCO if he sells standalone plans and get direct connection from your LCO.

Or go to his office and complaint him directly on his face.
In the end it's your LCO who is not cooperating.

^ is that really you writing that @neelakatappa ?

Because if an LCO has no fear of Excitel. What do you expect him to work solely?

I will never going direct with him.

LCO is not even aware of this issue and Excitel gives 24 hours ETA.

Very Good Job Excitel.

ajgamer said:

^ is that really you writing that @neelakatappa ?

Because if an LCO has no fear of Excitel. What do you expect him to work solely?

I will never going direct with him.

Click to expand...

Well its true. My LCO told me that its more profitable for them to sell connections on their own rather than selling under Excitel. They provide same speeds for cheaper as Excitel pays them less money rather than a standalone consumer. That must be reason your LCO is not afraid on Excitel.

After complaining to Nodal also, connection is not working.

No Help from Nodal or Ground Team. It's not just me, some others are having the issue too but their team aren't able to fix it.

They have 75 connections out of which 10-15 are affected.