Excitel Broadband: What is the meaning of Lost Carrier, Lost Service, Admin Reset and User Request?

  • Thread starter Deleted member 63558
  • Start date
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Deleted member 63558

Hello, I am new with Excitel Broadband. But I'm failing to understand the meaning of Lost Carrier, Lost Service, Admin Reset and User Request mentioned as the termination cause in the my.excitel.com session history log.

Screenshot:


P.S.: Screenshot is not mine, taken from friend.
 

Sushubh

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File a complaint on My Excitel... It's their headache to find out the reason for continues disconnections.
 


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Deleted member 63558

@Sushubh I did that, I even asked them about the Nodal (so that they take that seriously) but they aren't doing much about it since it comes out to be more dependent upon the LCO. I haven't received any call from LCO related to this issue.
 

Sushubh

Creator of new threads from offtopic posts
Messages
429,176
Location
Gurugram
It's not going to get fixed immediately. You would have to keep pinging excitel regularly. If you are on Facebook or Twitter, start pinging them there as well mentioning your complaint number.
 
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Deleted member 63558

This pinging on Facebook/Twitter helps?

And, How good is Nodal?
 


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