bsnl selfcare otp issue

Messages
17
ISP
BSNL
i'm trying to add my account on bsnl selfcare, my no. is vodafone. Now bsnl is sending otp on my no. but i haven't received it on my no.
did anyone face this problem? and how to get this situation resolved?
 
Messages
17
ISP
BSNL
since many months i'm facing this issue, otp never comes to my vodafone no.
also i'm not getting option to edit no., so that i can change and try some other networks
 


vishalrao

The Global Village Idiot
Messages
5,358
Location
Pune
ISP
BSNL FTTH 100 mbps plan 1277
try modifying your DND settings (look it up) by SMS the correct START/STOP number to 1909 to enable "telecom" category SMS incoming?
 

Sushubh

Be nice pliss
Staff member
Messages
391,869
Location
Gurugram
ISP
Excitel
Airtel
Dnd setting change takes a week iirc. Plus I don't think OTPs are blocked by that.
 


Messages
276
Update any bsnl number on your number,as otp is hardly sent to any other operators number,you can call 1500 and ask them to update the mobile number or you can visit the bsnl CSC for the same
 
Messages
17
ISP
BSNL
it seems i have to personally go to exchange and get my number updated. Nowhere i'm getting the option to edit number linked to my profile.